Overview
The Receptionist will serve as the first point of contact for clients, visitors, and colleagues, ensuring a professional and welcoming atmosphere at our UBP office at Bahnhofstrasse 1 in Zurich. Additionally, the Receptionist will support the facility and kitchen teams with daily operational tasks.
Responsibilities
* Client Reception: Welcome and register clients and visitors with professionalism and discretion
* Client Reception: Manage incoming calls and emails
* Client Reception: Maintain a client-focused presence
* Appointment and Meeting Coordination: Manage meeting room/lunches and coordinate schedules
* Appointment and Meeting Coordination: Prepare meeting rooms (materials, drinks, etc.) to ensure a high-quality client experience
* Material Stock: Monitor and maintain stock levels of office and kitchen materials
* Support the Facility and Kitchen Team: Collaborate with the facility team on logistical matters; deliveries, building access, etc.
* Support the kitchen team with hospitality services if needed
* Assist with basic security related tasks, such as alarm procedures and fire wardens
* Various Administrative Tasks: Mail Distribution
* Various Administrative Tasks: Badge Management
* Various Administrative Tasks: Switchboard Management
* Various Administrative Tasks: Maintain and regularly update various lists and documentation
* Various Administrative Tasks: DHL Management — Manage incoming and outgoing DHL shipments, including tracking and coordination
* Various Administrative Tasks: Booking of train tickets, ½ Tax Abo, GA (SBB tools)
* Ensure that the reception area and client floors reflect UBP’s high standards of cleanliness, organization, and discretion
Requirements
* Diploma/apprenticeship/education in hospitality, hotel management, or similar
* 3-7 years of experience in a Receptionist role
* Experience in banking or with reputable firms is a plus
* High level of client orientation and discretion
* Friendly, professional, and neat appearance
* Excellent command of German and English, both spoken and written, additional languages are an advantage
Start: asap
This is an 80% role, located in Zurich.
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