The GE Operational Excellence Program Head is a member of the Global operational Excellence organization and is dotted line to Visp GE Program Office. The role focuses on driving operational excellence and continuous improvement initiatives across the Global Engineering organization. The position plays a critical role in aligning processes, achieve cost optimization, and fostering a culture of efficiency and quality.
Strategic Leadership
Define and execute the operational excellence strategy aligned with organizational goals.
Champion a culture of continuous improvement across Global Engineering.
Change Management & Cultural Transformation
Lead change management programs that support large-scale transformation.
Establish and oversee robust program governance, including steering committee leadership, milestone tracking, and transparent progress reporting across all transformation workstreams.
Design and implement frameworks to shift mindsets, behaviors, and ways of working.
Act as a cultural ambassador, promoting agility, accountability, and innovation.
Process Optimization
Identify inefficiencies and lead cross-functional teams to streamline processes.
Deploy Lean, Six Sigma, and other methodologies to improve quality, cost, and speed.
Standardization of assigned program governance (e.g. Fit for Purpose)
Performance Management
Establish KPIs and metrics to monitor progress and impact of transformation initiatives.
Drive operational reviews and ensure data-driven decision-making.
Stakeholder Engagement
Collaborate with senior leadership to align transformation efforts with strategic priorities.
Influence and coach leaders to adopt and sustain new practices.
Collaboration across functions:
Working with multiple functions and teams to identify, develop and implement improvement strategies.
Competencies & Behaviors
Agility
Challenges the status quo and looks for opportunities to make improvements in his/her area of the business and beyond
Adapts thinking and behavior to support change
Understands how to effectively engage others in the change processes
Learns from experience, errors and setbacks
Business Acumen
Uses knowledge of his/her business area and related areas to make correct and timely decisions
Collaboration
Actively seeks out and shares different perspectives from a broad network and implements alternative approaches
Works in partnership as an active member of his/her team and crossfunctional working groups
Customer Focus
Manages internal and external customer relations professionally and effectively
Proactively seeks to understand internal/external customer and market needs
Uses systematic approaches to ensure customer key metrics are tracked and analyzed for continuous improvement
Driving Results
Appropriately prioritizes multiple demands and leads defined work to successful conclusion on time
Ensures delivery excellence for own goals and those of his/her team
Regularly solicits, assesses and addresses feedback
Establishes and consistently delivers on KPIs and challenging goals for him/herself (and team)
Leadership
Ensures clear and direct 2-way communication within his/her team and other organisations
Supports others in taking responsibility for a safe and sustainable environment
Candidate Profile:
Master's degree in Engineering, Business Administration, or a related field.
A minimum of 10 years' experience in a post graduate role with similar complexity
Proven expertise in CAPEX environment with LEAN, and Six Sigma methodologies, with
Black Belt certification
Demonstrated success in leading global initiatives and delivering measurable results in operational excellence and continuous improvement.
Strong analytical, organizational, and problem-solving skills, with the ability to translate data into actionable insights and impactful improvements.
Exceptional communication skills, with experience collaborating across a matrixed organization and engaging senior leadership.
Familiarity with program management tools; fluency in English is mandatory (German is advantageous).
Travel & On-Site Presence: The role requires approximately 70–80% presence in Visp, 10% in Basel, and occasional travel to other global locations for team alignment and project support.