Your future starts here Ready to take cloud operations to the next level? As part of our Cloud Managed Services team, you will manage operations of customer environments, resolve incidents, and collaborate directly with our customer to deliver a market leading service. This role involves ensuring service compliance, identifying automation opportunities, and contributing to the development of Managed Services. Our team is spread across three locations—Zürich, Bern, and Crissier—and supports international customers from a wide range of industries. Our DevOps team is responsible for the future development of our platforms and the operation of the service. You will be working with technologies such as Azure, AWS, Windows, Linux, Git and Kubernetes. Manage operations of customer environments in Azure & AWS Proactively monitor and optimize customer environments for performance and cost efficiency. Resolve incidents and service requests (2nd / 3rd level support) Identify and implement automation opportunities for support activities Participate in the operational development of the service Your profile In-depth knowledge of Azure, AWS, Linux, and container environments (Kubernetes) Experience with multi-OS environments (Linux and Windows) Experience with Infrastructure as Code (IaC) practices (ideally Terraform) Hands-on experience with Infrastructure as a Service (IaaS) Knowledge of monitoring tools such as Elastic and Azure Monitor Knowledge of scripting languages (PowerShell, Bash, Python). Ability to solve complex troubleshooting problems independently Completed university degree or equivalent training with relevant professional experience Business-level proficiency in English; fluency in German or French With us, you have the opportunity to work in one of our offices in Switzerland or in your home office. You will come into contact with agile working methods and the latest technologies. We offer flexible working hours to meet your personal needs. As a Swisscom employee, you can look forward to a variety of attractive benefits that will enrich your work experience. These include a pleasant working environment, financial benefits and exciting opportunities for professional development. Discover your Benefits Is it a match? Apply now. Discover your possibilities Any questions? Here you'll find answers to the most important and frequently asked questions. To all recruitment agencies: Swisscom does not accept agency CVs. Please do not forward CVs to our job's alias, Swisscom employees or any other organisation location. Swisscom is not responsible for any fees related to unsolicited CVs. Contact person Elliot Ducrest HR Talent Attraction & Sourcing Specialist II 41 (58) 2216551 Your homebase Swisscom (Schweiz) AG Genfergasse 14, 3011 Bern