A leading EMS company based in Switzerland is seeking a Quality Engineer. The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers, ensuring effective management of non-conformities and the definition of corrective and preventive actions.
Main Responsibilities
* Manage customer relationships regarding quality, acting as the primary interface and ensuring high customer satisfaction
* Analyze customer-reported non-conformities, identify root causes, and define corrective actions. (8D, 5 Why, Ishikawa, etc.)
* Be responsible for product quality management during sampling phases, mass production, and throughout the entire product lifecycle
* Coordinate continuous improvement activities and contribute to the reduction of customer complaints
* Manage customer audits and participate in the execution of internal audit
Mandatory Requirements
* Degree in Engineering or diploma in electronics/mechanical field
* ISO 9001:2015 Auditor certification
* In-depth knowledge of ISO 9001:2015 standard
* Experience in Lean Manufacturing and Six Sigma
* IPC-A-610 certification
* Strong problem-solving skills, customer-oriented mindset, and team-working attitude
* Ability to work in dynamic environments under tight deadlines, maintaining an analytical and collaborative approach
* Excellent written and spoken Italian and English
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