Hyatt is a place of learning – similar to a university. The company offers many opportunities for professional and personal growth.
We are the first Hyatt Regency & Hyatt Place in Switzerland, located in the CIRCLE at Zurich Airport. The hotels feature 555 rooms and suites, and the Circle Convention Center, directly connected to the Hyatt Regency, offers over 2800 square feet of flexible meeting space and can host up to 1500 guests.
As an IT / AV Coordinator, you will support the Hotels and Convention Center with the following responsibilities:
* Assist guests with connecting their devices to Wi-Fi
* Support Convention Center guests and team members with AV and equipment challenges, coordinating with third-party service providers
* Assist the Shared Services Centre with infrastructure changes and software updates
* Escalate tickets outside of SLA to the Shared Services Centre, Hyatt Service Desk in Chicago, or third-party providers
* Maintain a safe and tidy working environment, including equipment maintenance and serviceability
* Create dedicated networks for groups and events
* Ensure the hotel’s IT environment complies with Hyatt standards
* Conduct regular testing and provide feedback to management
We are looking for a candidate with the following experience:
* Knowledge of network/Wi-Fi configurations for Windows and Mac computers
* Knowledge of AV setups and a motivation to develop skills further
* Proficiency in Microsoft Office, MS Teams, and Windows clients
* Hospitality and/or AV background
* Preferred knowledge of hotel applications (Opera PMS, Shiji Infrasys POS, Saflok, credit card terminals, PBX)
* Self-starter capable of working independently
Our family is always growing. Want to be in the know?
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