Your responsibilities will be to:
1. Ensure customer satisfaction through excellent customer relations and effective complaint management
2. Proactively address supplier quality issues impacting assembly operations and ensuring timely containment actions
3. Coordinate PPAP submissions and ensure full compliance with customer and internal quality requirements
4. Support change management process
5. Lead root cause analysis (RCA) and drive robust corrective and preventive actions
6. Support production teams in scrap reduction initiatives, process efficiency improvement and maintain quality standards on assembly lines
Our requirements:
7. Engineering degree, preferably in Mechanical, Electrical, Industrial Engineering or related field
8. Ideally 3 years of relevant experience in a similar position; motivated fresh graduates are also welcome to apply
9. Solid knowledge of problem-solving methodologies and Root Cause Analysis (RCA), using quality tools such as 8D, PDCA, 5 Why, and Ishikawa diagrams
10. Technical background in mechanics, plastics, electronics is considered an asset
11. Previous experience in process automation and digitalization from a quality perspective is considered an advantage (e.g. use of AI solutions, vision systems)
12. Strong customer relationship management skills with ability to handle escalated situations effectively
13. Analytical, data-driven mindset with strong communication and problem-solving skills, capable of dealing with pressure and adversity
14. Highly team-oriented profile with good coordination and collaboration skills
15. Proficiency in French and English, knowledge of German is considered a plus
What we offer:
16. A truly international and multicultural and fast-moving work environment, with opportunity to travel and gain international experience
17. A cutting-edge, fully automated production environment where innovation meets execution
18. The opportunity to further develop your professional skills in a diverse and engaging job