Are you an experienced revenue operations professional with a passion for building and improving scalable, high-performance processes? Are you looking for a team that embraces fresh ideas, encourages an agile approach, and ensures your voice is heard and your contributions truly make an impact?
If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS Sales team as our new Senior Manager, Revenue Operations, and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.
This is a hybrid opportunity, requiring 3 days onsite our corporate office in Boston, MA or Rolle, CH.
Why us:
We believe there is a smarter, more data-driven way to make decisions in healthcare and our AI SaaS Platform enables that. You will have direct input into our mission to radically improve the outcomes for Cancer & Rare Disease patients globally. Enable our customers to push industry boundaries, as we pioneer into newly discovered fields and combine complex, multi-modal data for the first time!
This is an opportunity for someone with a passion to make their first healthcare move, or for someone with industry exposure to continue making a positive impact.
Your mission:
We are hiring for a Senior Manager, Revenue Operations to help scale SOPHiA’s global go-to-market engine. This role leads the design, execution, and optimization of commercial processes, systems, and analytics across the full customer journey. The role reports to the Senior Director of Sales Operations and will directly manage the global Sales and Channel Operations team.
The value you add
Revenue Systems & Process
1. Partner with the business systems team to architect and optimize sales tech stack, including Salesforce, CPQ, order management, forecasting, and lifecycle tools.
2. Implement and refine core sales processes including opportunity management, quoting, approvals, renewals, and channel workflows.
Analytics & Forecasting
3. Own commercial reporting, dashboards, and analytics across funnel, pipeline, bookings, and customer health.
4. Support pipeline management and forecasting to enable accurate GTM planning.
5. Conduct ad hoc analysis to inform growth strategy and resource allocation.
GTM Execution & Alignment
6. Drive discipline and data consistency in CRM usage, opportunity review, and account planning across global sales teams.
7. Connect the efforts of Sales, Marketing, and Customer Success to align processes, handoffs, and SLAs.
8. Design and optimize end-to-end customer lifecycle workflows from lead to revenue.
Cross-Functional Leadership
9. Collaborate with Revenue Operations, Enablement, Marketing, Finance, and Customer Experience to improve productivity and revenue execution.
10. Partner with Sales leadership on territory design, target setting, and incentive structures.
Requirements
What you will need to succeed in the role:
11. Bachelor’s degree in Business, Finance, or related field (MBA preferred).
12. 7+ years of Sales / Revenue Operations experience with deep Salesforce ownership.
13. 5+ years of people management experience, including global teams.
14. Strong experience with:
15. Salesforce Sales Cloud and CPQ
16. Order management,, invoicing, and commercial workflows
17. Forecasting, pipeline inspection, and reporting
18. BI tools (Power BI, Tableau, or similar)
19. Advanced Excel skills.
20. Proven project management and process improvement experience.
21. Experience in subscription and/or consumption-based sales models preferred.
22. Consulting experience a plus.
23. Strong communication skills and comfort operating in a fast-moving, global environment.
Benefits
You will be joining an organisation with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.
Business recognition and accolades include:
24. World's most innovative companies (Top 10)
25. World's smartest companies (Top 50)
26. 100 Best Places to Work in Boston
27. Top 10 European Tech Startup
28. Top 10 European biotechs startup to watch
29. Top 25 East-Coast Biotech to watch
Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us, but as a brief overview:
US:
30. Outstanding Medical, Dental & Vision with 90% Employer Contribution
31. Company matched 401K at 4%
32. Company-paid short & long-term disability insurance
33. FSA commuter benefits
34. 20 Days PTO, increasing to 25 with tenure; 5 Days Sick and 14 Public Holidays
35. Free EAP
CH
36. Sickness and Accident coverage through Helsana
37. Meal Vouchers at 90CHF PM with our partner cafeteria
38. A fun and engaging work environment, with Rest & Entertainment space, full stocked free coffee machine and free fruit/snacks
39. Free parking in an easy to access location
40. A strong social committee whose purpose is to make SOPHiA GENETICs both enjoyable as well as rewarding
41. As our global HQ, you’ll have direct interaction and exposure to senior leadership and our executive team locally
FR:
42. Forfait-Jour working types
43. Health benefits for you and your family covered by 80% employer contributions
44. Life Insurance and pensions contribution
45. SWILE meal vouchers and home office allowances
Our DNA
Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly Adventurous
Our Virtues
At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action. We Decide; We Do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn.
At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do. Learn more about our DNA and Virtues on our Careers portal
The Process
We use the power of AI to help our partners make decisions. If you’re utilising AI in your search and application process, why not use some of these prompts, or read our AI guide.
‘What impact can I expect to have on the world by working at SOPHiA GENETICS?’
‘I have an interview with SOPHiA GENETICS. What should I know before I meet with them?’
‘I am a *job title* - What can SOPHiA GENETICS offer my career?’
Apply now with your CV and any supporting information.
Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business. If you need additional support for accessibility, please contact our TA team for assistance.
We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilise agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.
Starting Date: Q1 2026
Location: Boston, MA or Rolle, CH - Hybrid work schedule
Contract: Permanent, full time
MA Pay Range: $104K - $186K
Disclaimer: The estimated pay range represents a good faith estimate of what the Company expects to pay a successful applicant for the listed position and applies specifically to candidates based in Massachusetts. Due to various factors, the estimated pay range may vary in other locations. Should the level or location of the role change during the hiring process, the applicable base range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, job related skills, years of experience, location, relevant education or training, internal equity, and alignment with market data. The range does not include benefits, and if applicable, bonus, commission, or equity.