Join to apply for the IT Field Support Engineer (m/w/d) role at Rocken.
This job is not expired.
Base pay range
CHF70,000.00/yr - CHF84,000.00/yr
Rocken provides IT infrastructure services in over 190 countries with 50 branches. They serve leading companies in the IT industry, emphasizing open communication, teamwork, and flat hierarchies. They are one of the fastest-growing IT companies, with 20% of profits reinvested into social initiatives. If you are interested in IT, apply today!
Responsibilities
* Maintain local IT infrastructure, including devices in secure areas
* Support, install, and configure hardware and software according to action plans
* Document problem resolutions in ticket systems and standard documentation
* Manage hardware inventory
* Participate in 24/7 on-call support for critical infrastructure
Qualifications
* IT education or equivalent qualification
* 2–4 years experience in first- and second-level support
* Knowledge of Windows, Android, iOS, and device diagnostics
* Hands-on experience with server and network support
* Excellent German and good English skills; valid driver's license (category B)
Benefits
* Flexible working hours
* Opportunities for further training and development
* Interesting and varied projects
* Flat hierarchies
* Competitive salaries
* Open corporate culture
* Dynamic team environment
* International setting
Apply via https://rocken.jobs or create a profile at https://rocken.jobs/application/profil-erstellen/.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industry: Internet Publishing
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