Start date: March/April/Mai 2026
End date: 12-months contract (with the plan to extend for another 12 months)
Workload: 100%
Workmodel: Contracting
Location: Basel
Your Responsibilities
* Ensure smooth, timely, and accurate order processing by entering sales orders into SAP according to defined specifications, considering shipping schedules, credit limits, and master data
* Actively monitor data transmission (iDocs monitoring) and work on reports
* Perform (virtual) goods receipt and (virtual) goods issue if needed
* Prepare and collect all relevant export documents and ensure timely and correct provision to customers and logistics providers
* Release sales invoices to accounting in accordance with ICFR guidelines
* Manage possible issues and discrepancies by initiating necessary steps and corrective actions, involving corresponding stakeholders
* Enter claims in the claim tool and investigate in process issues
* Issue credit and debit notes by considering the month-end and year-end financial timelines and collect necessary approvals
* Maintain customer master sheets and keep them accurate, and initiate changes when required
* Exchange information with different stakeholders (internal & external) via emails and video/calls in English and/or German and/or French
Your Profil
* Bachelor’s degree in supply chain, customer service, or related disciplines
* 3-5 years of experience in a similar position with a successful approach
* Advanced knowledge of SAP (SD/MM), MS Office, and Google Suite knowledge
* Language Skills: Great communication skills in English (verbal & written), with German and French being a strong asset
* Customer-oriented mindset with the ability to set priorities and deliver results
* Strong action- and solution-oriented approach with a proactive, can-do attitude
* Structured, process-focused thinking with high attention to detail
* Supportive team player who actively contributes to team success
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