OverviewIT Business Services Manager (all genders) – Full Time – Permanent contractJob descriptionAs the ERP Program Manager / Business Analyst, you will lead and support the implementation and optimization of Microsoft Dynamics 365 Finance & Operations (F&O) within a fast-paced and evolving sports industry environment. You will act as the key liaison between business stakeholders and technical teams, ensuring that the ERP system aligns with operational goals across finance, supply chain, human resources, and event management.Lead end-to-end ERP projects/Change requests involving Microsoft Dynamics 365 F&O, from planning to go-live and post-implementation supportGather, analyze, and document business requirements across departments such as finance, warehouse, shipping, and human resourcesTranslate business needs into functional specifications aligned with D365 F&O capabilitiesCoordinate cross-functional teams, including internal stakeholders and external implementation partnersManage project timelines, budgets, risks, and deliverablesOversee testing phases (UAT, integration, regression) and ensure issue resolutionDrive user adoption through training, documentation, and change management initiativesMonitor system performance and propose continuous improvements tailored to the sports industry’s unique needsProfileYou have a strong customer orientationHaving a service oriented mindset, you are able to ensure a good relationship with the different business departmentsHighly motivated, you are ready to travel to CH/DE/CZ and to sports competitionsTravel availability (approximately 20%) in Germany and abroadProfessional requirementsUniversity degree in IT or a related field4+ years experience as an ERP Program Manager or a Business AnalystDeep knowledge in Microsoft tools, in particular Dynamics365 F&OSeveral years of experience in business project managementLanguagesExcellent written and verbal communication skills in French and English; German would be an advantageLocationRue de l Envers 1, 2606 Corgémont, Switzerland (Bern)ContactBenjamin AdlerHR Business Partner
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