The DCC & FX Team within Merchant Services Enterprise ensures the success of Dynamic Currency Conversion (DCC). We are looking for a DCC Account Development Manager.
Further development of the Dynamic Currency Conversion (DCC) service on the Swiss and other global markets, communicating and executing on the shared vision via DCC.
Your Duties:
* Contributing to the development, performance and coverage increase of the Dynamic Currency Conversion (DCC) service in Switzerland and globally.
* Consulting sales units on high potential clients, on increased DCC conversion and new distribution channel opportunities.
* Deep diving into reports and systems in order to understand the business situation, gaps and opportunities.
* Analyzing markets, client experiences & needs as well as potentials with the processing of large amounts of data.
* Providing DCC consultancy and support towards internal & external stakeholders (at all levels), increasing stakeholders’ understanding of DCC through trainings & education.
* Driving DCC hit rates - conducting lots of DCC trainings and presentations for the front line employees of our clients.
* Working in close cooperation with respective sales teams, providing DCC consultancy during the sales process (pre- & after-sales) with international clients, contributing to RFP’s.
* Executing DCC Account and Relationship Management, preparing DCC Account Plans and presenting them to Top Management of our clients.
* Actively participating in internal DCC projects while bringing high value and support.
* Supporting Marketing and Go to Market teams with DCC campaign management activities.
* Collaborating across business lines and supporting colleagues in the team, who operate from various European metropolises.
Your Profile
* Bachelor degree (or above) with commercial background.
* Experience in client facing functions, understanding of account, sales & relationship management.
* Willingness to meet clients and travel (focus on Switzerland but also other European countries).
* An entrepreneurial mindset & approach, proactive & creative in finding new opportunities.
* Strong analytical skills, able to generate & analyze reports, being good with numbers.
* Experience in analyzing trends, forecasts and consultancy services.
* Experienced and knowledgeable of processes in the segments: hotel, petrol, retail, travel and/or luxury.
* Swiss German native speaker, excellent in English orally and in writing - one additional language would be a plus (French, Italian or Spanish).
* Experience in payments, DCC is a big advantage.
* PC and Office user knowledge (Microsoft Office).
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