Business Process Expert Role
The incumbent will engage in comprehensive business process diagnosis and improvement initiatives. These engagements may constitute a segment of a larger project or function as independent initiatives.
* Process Documentation: The incumbent will develop thorough and precise process documentation, which serves as the foundation for assessing current performance and identifying areas for improvement.
* Performance Assessment: The incumbent will assess the performance of various business processes to ensure they meet organizational objectives and identify any areas where efficiency and effectiveness can be improved.
The incumbent will implement changes aimed at enhancing the effectiveness and efficiency of business processes. This involves consulting with stakeholders, coaching team members, gathering and analyzing data, researching best practices, and facilitating improvement sessions.
The incumbent will recommend improvements based on analysis and research. This includes developing metrics to measure the success of these improvements and securing stakeholder agreement to implement these changes.
The incumbent will monitor the performance of business processes after improvements have been implemented to ensure that desired outcomes are achieved and maintained.
Qualifications:
* A business and/or technology science related degree with expertise in processes and systems thinking.
* Six sigma black belt/lean or other business process performance/continuous improvement education/certification with proven successful hands-on experiences.
* 5 or more years of hands-on experience in business process improvement leveraging formal Business Process Management related methods, preferably in a Sales & Distribution environment.
* 5 or more years of experience working in Sales & Marketing / Supply Chain / Finances related Processes.
* 2 years or more having used a process modeling tool (ARIS, Adonis, Signavio – ARIS is a plus).
Benefits:
* Hybrid work arrangement with mandatory 3 days per week in the office.
* Opportunity to travel up to ~25% to sites and regional offices globally if needed.