PpbIntroduction de la société /b /p /p pLongines famous for the elegance of its timepieces is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of World Championships and as a partner of international sports federations, Longines has created lasting and durable links to the world of sport. /p ppbDescription du poste /b /p /p pWe are looking for a Sales Representative for our Boutique in Zürich. /p pProvide exceptional customer service to all boutique clients. Sell and promote all boutique products to end consumers. Achieve all sales objectives and contribute to the boutiques overall goals. /p pIn this role, your main tasks will be to : /p pSales /p p Welcome and serve all customers with a friendly attitude, offering a comprehensive and memorable experiencebr/ Develop familiarity with the product range, both past and present, to provide customers with detailed and accurate informationbr/ Maintain a thorough understanding of the features of watches and other brand productsbr/ Offer reliable information to customers regarding sales and customer service inquiriesbr/ Assist in the presentation of merchandise according to guidelinesbr/ Contribute to achieving monthly, quarterly, and annual sales targetsbr/ Provide exceptional customer service across all channels, including email, phone, and in-person interactions /p pSecurity /p p Assist in controlling stock shrinkage and losses through careful handling and attentive actions within the boutiquebr/ Adhere to administrative policies and procedures, particularly regarding cash handlingbr/ Maintain general awareness of product security and potential risksbr/ Follow company procedures for opening and closing the storebr/ Ensure proper handling of all deliveries /p pCash Handling and Payment Operations /p p Manage all transactions responsibly and securelybr/ Perform cashier duties, including payment processing and handling international currenciesbr/ Ensure accurate cash handling, credit card processing, and related tasks /p pStore Maintenance /p p Ensure the boutique always remains clean and presentable, including the sales floor and back officebr/ Maintain awareness of health and safety standardsbr/ Ensure proper implementation of visual merchandising standards /p pCommunication /p p Comply with company policies and regulationsbr/ Attend briefings as instructed by supervisorsbr/ Present yourself professionally to both customers and colleaguesbr/ Handle international clients with an understanding of their customs and culture /p pProduct Knowledge /p p Regularly participate in training sessionsbr/ Take responsibility for proactively learning about new products and applying training effectivelybr/ Provide customers with thorough product knowledge /p ppbProfil /b /p /p pVocational training in sales (CFC) with a few years of experience in luxury boutiques, ideally in watchmakingbr/Preferably from a watchmaking/jewelry backgroundbr/Experience working with an international clientelebr/A passion for luxury retail or watches, with a natural enthusiasm for the products /p ppbCompétences requises /b /p /p pStrong sales and negotiation skillsbr/Business acumen and customer-oriented mindsetbr/Ability to work both independently and as part of a teambr/Excellent interpersonal skillsbr/Strong planning and organizational abilitiesbr/Flexible with working hours /p ppbLangues /b /p /p pFluency in German and English is essentialbr/Knowledge of other languages is an advantage /p ppbPersonne de contact /b /p /p pJulie Heimann /p Bahnhofstrasse 65br/ Zurich (Zurich)br/ Suisse pAdresse de l'entreprise /p pCompagnie des Montres Longines, Francillon S.A.br/Les Longines 8br/CH- Saint-Imier /p pPartagez cette annonce /p