Job Description:
About the Role:
We are seeking a skilled External Operations Manager to lead our supply chain operations. As an External Supply Operations Lead, you will oversee strategic contract manufacturing organizations (CMOs) to ensure reliable and efficient product supply to patients worldwide.
You will lead cross-functional external supply teams, driving performance, accountability, and optimization across the end-to-end supply chain. Your leadership will directly impact our ability to deliver on our purpose and priorities.
Key Responsibilities:
* Manage operations with CMOs, establishing robust governance and stakeholder relationships.
* Lead an External Supply Team (Quality, Planning, Technical Ops, Regulatory, Artwork) to ensure coordinated execution.
* Handle high-complexity/strategic CMOs, navigating capacity constraints, pricing pressures, and complex product portfolios.
* Empowered to make operational decisions to ensure uninterrupted, compliant supply aligned with regulatory and economic targets.
* Support new product launches and design new supply chain flows for assigned products.
* Ensure full compliance with contractual obligations from both Takeda and CMOs.
* Act as the key liaison between Global/Regional Supply Chain, Legal, Procurement, and Product Teams.
* Lead or contribute to cross-functional initiatives and global projects across Manufacturing & Supply.
* Own and drive KPIs including On Time In Full (OTIF), inventory targets, and supply responsiveness, initiating corrective actions as needed.
* Oversee transportation lane assessments and supervise change controls and deviation resolution processes.
What We Offer:
A collaborative and dynamic work environment that fosters innovation and growth opportunities.
An opportunity to make a meaningful impact in the lives of patients worldwide.
Requirements:
* Master's degree in Life Sciences, Business, or Industrial Engineering (MBA preferred).
* Minimum 10-15 years in Manufacturing or Supply Chain in the Biotech/Pharma industry.
* Production site or CMO management experience is preferred a plus.
* Proven success leading international teams / cross-functional teams in a matrix environment.
* Strong negotiation and influencing skills with a win-win mindset across internal and external stakeholders.
* Excellent organizational abilities and attention to detail.
* Solid project management capabilities; Lean Six Sigma certification (Green/Black Belt) is a plus.
* Deep cultural awareness and adept at building strong global relationships.
* Effective communicator across all levels, including external CMO leaders and internal executives.
* Sound understanding of GMP and pharmaceutical regulatory environments.
* ERP proficiency, especially with SAP-APO; APICS or similar supply chain certification preferred.
About Us:
We are a patient-focused company that strives for excellence in everything we do.
We foster an inclusive, collaborative workplace where our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.