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Location: Zurich
Work experience
IT
Fulltime
Code: 8967
Overview
We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most customer‑centric, and sustainable Engine‑focused MRO worldwide.
Working with an extensive network of partners and business development offices in Europe, the USA, Asia and the Middle East, we offer comprehensive, fully customised solutions for the Maintenance, Repair and Overhaul of aircraft engines, airframes and components sales business including impeccable technical support to over 500 customers worldwide. Our mission: We safely power your flight.
Responsibilities
Consult internal business and IT stakeholders on modern workplace services
Lead the workplace community to assess needs, promote adoption, and improve user maturity
Define workplace journeys, user stories, rollout strategies, and ensure lifecycle and security compliance
Align workplace and end‑user service strategy with organisational goals and collaborate with business units, architecture teams, and external partners to design sustainable solutions
Provide leadership in requirement engineering and solution design
Create technical documentation, user guides, and training materials
Manage workplace projects using agile methodologies
Stay updated on technology trends and recommend innovations
Profile
Higher education in computer science or relevant business IT certifications (HF, FH)
5+ years of experience in end‑user services and workplace management
Deep knowledge of Microsoft 365 (Exchange Online, SharePoint, Teams, Power Apps, Intune, Active Directory, ServiceNow)
Proven track record in designing and delivering modern workplace projects
Microsoft 365 certifications are a plus
Independent, structured, and solution‑oriented working style
Excellent communication and negotiation skills
Fluent in English (written and spoken)
Benefits
We offer an attractive position in a global and dynamic company. Through competitive employment conditions, you will have the opportunity to develop both professionally and personally. Our benefits system is created with our people’s best interest in mind and designed to aid in everyday life and situations. Take a look at them on our website: www.srtechnics.com/careers/employee-benefits .
Application : If you wish to apply to this position, kindly fill out the application form.
Contact
For other inquiries please contact us at: globalrecruitment@srtechnics.com
Please note that due to Swiss immigration regulations, we currently only consider applicants holding an EU passport, Swiss passport or a Swiss working permit.
Recruiter : Beatriz Suarez, Talent Acquisition Manager
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Engineering and Information Technology
Industries: Airlines and Aviation
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