Description
If you thrive under pressure and love turning complex problems into clear solutions, this role is for you. You'll be the go-to expert for keeping critical OT/IT systems healthy, secure, and performing at their peak.
*Responsibilities:*
* Assess and analyze customer manufacturing systems, network infrastructure, and process flow; recommend OT network segmentation and architecture improvements
* Ensure system readiness through backup/disaster recovery validation, patch management (testing and deployment), and preventive maintenance
* Monitor and troubleshoot network/system infrastructure, perform cybersecurity checks (endpoint protection, firewall, access controls), and resolve recurring issues through root cause analysis
* Configure and manage secure remote access; maintain accurate documentation for licenses, assets, warranties, and contribute to KPI reporting
* Ability to lead technical discussions with non-technical stakeholders
Requirements
Preferred but not required:
* Deploy to customer sites, sometimes with short notice, for emergency plant support, installations, and commissioning
* Troubleshoot industrial machines, electrical systems, PLC logic (Rockwell, Siemens, Schneider Electric), and SCADA/HMI systems (AVEVA/Wonderware, Rockwell, WinCC) both onsite and remotely
* Certifications such as CompTIA Security+, Cisco CCNA, and/or ISA/IEC 62443 highly preferred
* 3+ years in industrial controls, OT networking, or related field
*Requirements:*
* Experience with patch management/testing for industrial software, network monitoring tools, and OT networking concepts (VLANs, switch configuration, bandwidth monitoring)
* Knowledge of OT cybersecurity standards and practices; ability to interpret OT network diagrams and support segmentation planning
* Experience with asset tracking, warranty coordination, and secure remote access technologies (VPNs, session auditing)
* Clear and professional communication skills in English, both verbal and written
* Work effectively under pressure with strong organizational and multitasking skills
* Proactively recognize and escalate concerns with urgency
Why Avanceon?
Yes, we offer all the usual benefits: medical, dental, vision, 401K contributions, etc., but what makes Avanceon different from the rest?
Most importantly, we have cool and talented people. Avanceon associates and the culture they create are what makes us great – for each other, and our customers.
We also have flex hours, work-from-home opportunities, a casual dress code, a playful and professional work environment, book clubs, social gatherings, oh yeah, let's not forget professional growth too, freedom to work the way you work, diverse customers and industries (you'll never be bored), easy and fun ways to donate to charities, were parties mentioned? …And that's just the beginning of the list
Note about Remote Associates
: At Avanceon we value our remote associates just as much as our onsite team members. Our company culture is inclusive and supportive, and we make sure that all of our remote employees feel like they are part of the team, whether that is virtually or traveling to join us in the office. If you're looking for a remote position where you'll be treated like a valued team member, then Avanceon is the perfect place for you.
Who is Avanceon?
We are an engineering firm that helps manufacturers make their factories faster, with higher quality, and less waste. We work within industrial control systems to cause machinery within a manufacturing plant to work in the best possible way. Our clients come from many different verticals (food, consumer goods, drinking and wastewater – not together and much more). You can imagine that this provides incredible amounts of varied and fascinating experiences for our associates. We are a stable and growing business that, thanks to our awesome employees, we have even been named a Top Workplace in Philly for 7 years in a row
Go on, check us out on our website:
We believe our differences enrich our growth and success. Avanceon is committed to creating an inclusive environment that values and welcomes diversity among our associates. We are an equal-opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.