Overview
Store Manager
High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 230 chocolateries in more than 25 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.
Responsibilities
You will deliver outstanding customer experience, motivating staff to provide superior customer service.
You oversee product sales and register duties, shop and shelf care, gift packaging and in-store order fulfillment.
You will ensure the accuracy of Laderach seasonal staging and product merchandising.
You will schedule effective staff shifts and coordinate store meetings/events.
You will ensure the accuracy product merchandising and store inventory orders.
You help achieve in-store compliance and loss prevention standards.
You will act as a key communicator of corporate values to customers and employees.
You will take on other role-related responsibilities as assigned by the Regional Manager.
Qualifications
You have at least 3 years of experience in a retail space with increasing levels of responsibility (growth from associate level to shift lead/assistant manager).
You are equipped with strong leadership, staff management and customer service skills.
You are proficient with computer skills such as email use and management, Microsoft 365, data entry and spreadsheets, and POS.
You are reliable with a flexible schedule, including weekend and holiday availability.
You are quality-minded with keen attention to detail.
You are proactive and efficient.
You are passionate about chocolate.
What we offer
Competitive Pay
Medical - 80% contribution by Laderach for Employee plan and 50% contribution for Family Coverage
Dental
Vision - 100% covered by Laderach
Life - Laderach covers up to $25k of Life Insurance (option to go up to $150k)
Optional 401(k) enrollment
Employee assistance program
An exciting working environment with motivated colleagues
A position with lots of personal responsibility
The opportunity to contribute fresh ideas
An open and respectful feedback culture
In-house and further external training
Unique career opportunities
Generous discounts on our products
Chocolate at work
Free parking spaces
How to apply
Sounds interesting? Then come join us. Jennifer Kassaras, Recruiting and Onboarding Manager, will be happy to answer your questions. You can also visit our career site: My Job Search.
We are an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Our success and momentum to expand is only possible through the passionate drive of our diverse 2,500 employees, who come from more than 80 countries and represent various backgrounds, religious beliefs, and lifestyles.
Sounds interesting? Then send us your application. Surname, Jennifer number, will be happy to answer any questions you may have.
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