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Application Engineer
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Application Engineer
Ecublens, Switzerland
ROLE OVERVIEW
The Sales & Marketing department is at the forefront of our business strategy. They handle sales and account management, engage constantly with customers, sales partners, oversee application engineering (including small customer projects), manage product portfolios, drive business development, handle proposal management, and steer marketing efforts. Their combined efforts ensure effective market presence, customer engagement, and sustainable growth.
Your Responsibilities
Cultivating positive customer relationships and acting as a high level customer interface, explaining technology details, giving in depth technical presentations, and assisting in applications development.
Conduct customer training and translate customer needs into workable solutions.
Technical product expert assisting with all phases of the sales cycle.
Customer support for pre-sales and after-sales questions.
Provide continuous feedback to R&D and product development on performance, features, and potential problems
Work with CRM tool to keep track of customer interactions
Provide proof of concept PIC design studies and PIC Layouts using available software packages
Elaborate and discuss SoW with customers, prospects and project partners
Contribute to the marketing strategy with content and activities (talks, application notes, press releases, webinars, etc.)
Your Profile
Highly customer and solution-oriented mindset.
Ability to translate customer wishes to clear specifications
PhD in integrated optics or 3+ years’ experience in integrated optics
Hands-on experience with integrated photonics software tools
Excellent technical problem-solving skills
Open minded, communicative, critical, and innovative
Flexible in working on different tasks and with different teams
JOINING LIGENTEC
LIGENTEC is a fast-growing European company with headquarter in Lausanne, Switzerland. Since 2021 we expanded our manufacturing capabilities by creating LIGENTEC France, in the South of Paris. We specialize in the design & manufacturing of Photonic Integrated Circuits (PICs) for customers in high-tech areas such as Quantum Technologies, LiDAR, Space Technologies, and Biosensors.
LIGENTEC All-Nitride (AN) technology enables our customers to develop their products in the Industrial Revolution 4.0.
You are about to enter this unique opportunity to bring R&D to product.
Start date
ASAP
Department
Sales & Marketing
Employment type
Permanent
WHAT TO EXPECT WITH A CAREER AT LIGENTEC
As a fast-growing European company, LIGENTEC places a strong emphasis on cultivating and harnessing essential soft skills, making it an ideal environment for individuals who excel in collaboration, adaptability, problem-solving, and innovation.
You'll work closely with accomplished researchers and engineers, collectively pushing the boundaries of what's technologically feasible. Our dynamic industry demands adaptability, and LIGENTEC provides an ever-evolving landscape where you'll need to swiftly adjust to new challenges and opportunities.
Furthermore, at LIGENTEC, we're not just invested in your contributions to our team but also in your personal development. We understand that individuals thrive when they have the right tools and opportunities to grow. That's why we provide comprehensive training programs and a well-defined career path, ensuring that you have the resources and guidance to advance in your professional journey.
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