The Team Lead Local & Factory IT Switzerland is a key leadership role responsible for overseeing and delivering all local Swiss-specific IT services, with a specific focus on Infrastructure and Applications, primarily within the Factory in Baden. This role combines two main areas of responsibility: Infrastructure Management and Application Support and Development. The Team Lead Local & Factory IT Switzerland ensures the stable operation of IT infrastructure, including network, server infrastructure, data communications and end-user experience on the shop floor. Additionally, the role is responsible formaintainingstable operations and continuous development of factory applications.
Key Responsibilities:
Overall responsibilities:
* Lead and manage the Swiss Local & Factory IT team
* Manage operational costs and conduct financial forecasts for expanded functionality/user base
* Support feasibility studies for upgrade projects, improvements, and conversions
* Monitor all relevant IT service (Infra & App) performance, implementing strategies to keep infrastructure and applications up to date
* Ensure compliance with hardware, softwareand cyber security standards in coordination with owners and stakeholders
* Engage in regular communications with executives, decision-makers, stakeholders, department heads, and end-users regarding infrastructure and application activities
* Own the Major Incident Management Process for the local scope
* Manage deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs (non-standard workplace), operating systems, hardware, software and peripherals
* Provide end-user services for the shopfloor, including help desk support and technical assistancein operations critical cases
* Support local requirements of the factory and service centers
* Ensure optimal operation of factory systems, working closely with Application Owners, Application Managers, Cyber Securityand Infrastructure Specialists
* Ensure required services are provided by external service providers
* Provide input to factory applicationand local infrastructure roadmaps as part of the annual budget and IT/IS strategy cycle (3-year cycle)
Infrastructure Management:
* Oversee LANs, WANs, Internet, intranet, security, and wireless implementations for the local scope
* Lead IT asset management, including component inventory maintenance and documentation
* Oversee the operation and further development of local data centers (DC1 & DC2)
* Manage local server hosting in partnership with external service providers
* Ensure the operation of the local network and implementation of security requirements
* Oversee the operation and development of the High-Performance Cluster "HPC Cluster"
Application Support and Development:
* Ensure the stable operation and continuous development of factory applications
* Collaborate with other application teams, including Catia/3DX support and others
* Contribute to the development of local factory/service center in system and investment projects
Your Background:
Formal Education & Certification:
* University degree or college diploma in computer science or equivalent work experience
* Proficiency in English is essential
Knowledge & Experience:
* Minimum of 4 years of experience managing and delivering infrastructure design and operational excellence
* Exceptional knowledge of service and application delivery, with a track record of successful service level agreement accomplishments
* Hands-on experience in troubleshooting hardware
* Strong knowledge of current protocols and standards, including ITIL Process landscape
* Application support experience is a plus
* Experience in interpreting the applicability of local and federal laws, regulations and standards to company operations
Personal Attributes:
* Strong analytical and problem-solving abilities
* Demonstrated leadership and personnel/project management skills
* Excellent interpersonal, written and oral communication skills
* Ability to conduct research into issues and products as required
* Proven ability to prioritize and execute tasks in a high-pressure environment
* Strong customer service orientation
* Highly self-motivated
* Ability to present ideas in a user-friendly language.
* Experience working in a team-oriented, collaborative environment
Your benefits:
* Canteen
* Childcare
* Modern office, smart working
* Flexible working model
* Attractive holiday plan
* Remote work policy
* Employee assistance program
This Team Lead Local & Factory IT Switzerland position plays a crucial role in ensuring the stability and efficiency of IT infrastructure and applications within the Swiss Factory operations. The successful candidate will demonstrate exceptional technical expertise, leadership skills and a proactive approach to addressing challenges in a dynamic manufacturing environment.
We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website .
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