The Kusnacht Practice is currently recruiting a motivated and self-driven Client Case Manager to join our team. In this role, you will work closely with our clients throughout their treatment journey, helping to ensure their experience is coordinated and supportive. Ideally, you bring a background in healthcare and a genuine interest in working with people in a collaborative, service-oriented environment. Your Responsibilities Manage clients throughout their treatment journey, ensuring clinical quality from preadmission to continuing careCoordinate treatment programmes in residential and remote settings, prioritising client satisfactionAct as the main contact for the treatment team, ensuring smooth communication and holistic careMaintain relationships with families and stakeholders while identifying business opportunitiesParticipate in rotating weekend on-call duties for client supportReview additional costs transparently for clientsOversee discharge planning and recharge recommendations to ensure care continuityRespond promptly to client requests to build trust and positive relationshipsYou are/have Proven experience in client care coordination or treatment programme managementHealthcare-related experience (e.g. background in nursing, psychology) or hospitalityStrong interpersonal and communication skillsExcellent organisational skills and attention to detailProficiency in MS-Office suite and experience with electronic health records systems preferredAbility to work autonomously and collaboratively in a fast-paced, dynamic environmentCommitment to upholding the highest standards of clinical quality and client satisfactionFlexibility and a collaborative mindset, with the ability to work effectively across functions and adapt to evolving client needsSwiss driving license cat. B is a mustEligibility to work in SwitzerlandWhat we offer We offer a dynamic and supportive international work environment where you will engage closely with both clinical and administrative teams. As a Client Case Manager, you will play a vital role in ensuring an exceptional treatment experience for our clients, contributing to seamless coordination and high-quality care. You will thrive in a collaborative culture that values clear processes, respect, and professional growth, complemented by attractive employment conditions.Contact Information If this challenging role sounds like a fit for you, we’d love to meet you! Join us in making a real difference in our clients’ health and wellbeing. Please send your application in English describing your interest and enclosing your CV, references and/or recommendation letters by using our application form. jid3aac17ca jit0624a jiy25a