Service Engineering Manager - Gearless Mill Drive (80-100%)
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
Reporting Line
Global Engineering Manager
Your Role and Responsibilities
As the Gearless Mill Drive (GMD) Service Engineering Manager, you will lead a team of service engineers to deliver comprehensive services including remote and on-site support, installation, commissioning, maintenance, repairs, troubleshooting, back-office engineering, consulting, retrofit engineering, customer training, and 24/7 support. You will formulate strategic plans, allocate resources, and ensure service delivery meets contractual and financial goals. Additionally, you will drive process improvements in engineering and strengthen team capabilities, contributing to the overall design quality.
The work model for this role is: #LI-hybrid. You will support the GMD Business Line globally, engaging with customers, local and global service teams, sales, project management, R&D, and other engineering disciplines. Your main accountabilities include:
Leading the service engineering team to ensure on-time delivery, quality, and margin improvement, while fostering collaboration across regions.
Coordinating activities with sales, project management, service, product management, and R&D for workload planning.
Ensuring projects adhere to sound methodologies, standards, and contract specifications.
Driving initiatives to improve engineering processes, streamline commissioning, and facilitate onboarding of new engineers.
Proactively sharing insights and suggesting product and quality improvements within ABB.
You will join a team of senior service engineers, with opportunities to mentor and develop future engineers.
Qualifications A degree in Electrical Engineering or related field.
At least 5 years of leadership experience in GMD, drive systems, or similar industrial sectors.
Proficiency with engineering tools and methodologies relevant to service.
Strong leadership skills, emphasizing team development, process improvement, and cross-cultural collaboration.
Fluent in English; additional languages are a plus.
About Us GREAT MINDS, GREAT MINES. Modern life depends heavily on mineral resources, and sustainable mining is more important than ever. ABB's GMD is the most powerful mill drive system available, designed for high throughput, reliability, and availability in grinding operations. We look forward to your application! The recruitment process is led by Ceren Oezen, Talent Partner at ABB Switzerland Ltd. For more information about our company, visit www.abb.com.
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