Job Description:
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* A full-time position is available for a Client Coordinator who will serve as the central point of contact for our global client team. This role focuses on account growth and continuous account management process improvements, playing a key role in driving best practice across our Global Client service team.
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* The ideal candidate will coordinate and track progress of global account initiatives and projects, organize regular team calls to ensure clear documentation and action tracking, and maintain and manage global account plans, engagement pipelines, and internal reporting tools.
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* This position also involves managing global client portal, risk management processes, and knowledge-sharing platforms, assisting with client pursuits, RFP responses, and proposal preparation, and supporting financial management, including budgeting, billing coordination, and revenue tracking.
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Requirements:
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* The successful candidate will hold a business diploma or equivalent education with a minimum of 3-4 years of experience in a similar position.
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* Full proficiency in English is required, with a very good level in French being a strong asset.
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* The ideal candidate will be committed and resilient, with a can-do attitude, proactive thinking, and a willingness to take responsibility.
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* Coordinating and setting priorities in a fast-moving environment are essential skills, along with strong attention to detail and an aptitude for proofreading.
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* The successful candidate must be able to deal with confidential/sensitive information with a high degree of tact and discretion.
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* A strong team player who enjoys working in diverse teams is required, with advanced MS Office skills, including Outlook, Excel, Word, and PowerPoint.
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Benefits:
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* Working in a diverse team that is highly client-focused and committed to supporting each other in delivering the best client experience.
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* Opportunities to collaborate with a global community and other member firms, building valuable synergies.
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* A purpose-led and values-driven company where insights can create opportunities for personal and professional growth.
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* Learning opportunities that last a lifetime and recognition for the impact made.
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* A community that values difference and cares about its employees.
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