Account Manager
Ericsson AG
About Job Opportunity
We are looking for an Account Manager to drive business development through deep customer understanding. This role focuses exclusively on complex Core/IMS migrations and interworking, cross functional orchestration, risk management, executive engagement, and turning data into clear value stories. We manage end-to-end customer relationships with strategic alignment and results-driven culture emphasizing customer intimacy and technical depth.
What you will do
* Account plan, manage and expand customer relationships
* Conduct market analysis to identify opportunities and growth areas
* Manage business risk and implement mitigation strategies
* Execute insight selling to meet client needs effectively
* Negotiate profitable contracts with precision
* Lead commercial management across business activities
* Drive strategic conversations and identify expansion opportunities
* Serve as trusted advisor to key decision-makers
* Orchestrate cross-functional execution across internal teams
* Ensure compliance with company policies.
Requirements
* Strong customer engagement capabilities with IT/Telecom industry knowledge
* Ability to align technical solutions with business goals
* Expertise in market analysis and business risk management
* Proficiency in insight selling and contract negotiation
* Core fluency (dual mode 5GC/EPC, N26), IMS/VoLTE/VoNR & EPS FB
* Policy/charging (PCF/PCRF) basic knowledge
* UDM/HSS basic knowledge
* Excellent communication and stakeholder management abilities
* Consultative selling and storytelling capabilities
* Situational agility and strategic sense-making
* Proactive, collaborative mindset with customer-first approach
* Passion for solving complex challenges and achieving ambitious targets
* Experience in cross-functional collaboration and enterprise environments.
Employment Details
* Work location 3008 Bern (BE)
* Additional information on the place of work Ericsson AG
* Workload 100%
* Employment start By agreement
* Employment duration Permanent
* Qualification skilled
* Work experience More than 1 year
* Education Bachelor’s degree from a university or equivalent
* English Orally : Very good knowledge Written : Very good knowledge
* By online Online form
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