Operations & Marketing Support - Horgen (German speaking)
Operations & Marketing Support - Horgen (German speaking)
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We are a rapidly growing start-up operating in a fast-paced and evolving environment. This position is ideal for a versatile and proactive individual who is eager to contribute across multiple functions, including customer service, logistics, marketing, and local operations. Rather than specific technical expertise, we value adaptability, initiative, and a solution-oriented mindset. As the company continues to grow, your responsibilities will evolve accordingly.
About us
Lonité is a leading Swiss company specializing in lab-grown diamond memorial jewelry. As a people-oriented business, Lonité operates in multiple global markets. We are seeking a dedicated full-time team member to join our operations in Switzerland. In this role, you will support our customers and internal teams, contributing directly to our daily success while working closely with our Global Headquarters.
Responsibilities:
* Work closely with the sales and design teams to ensure content aligns with business objectives and marketing strategies.
* Collaborate with our in-house design team and external freelancers to plan and produce video content for social media, YouTube, and our website.
* Coordinate with in-house colleagues and external freelancers/agencies for marketing, SEO/SEM, and related tasks.
* Coordinate internally across departments to support sales and operations activities.
* Serve as a customer service representative: answer phone calls, respond to emails, and meet clients in Switzerland when needed.
* Support daily logistics operations by receiving, packing, and dispatching packages.
Qualifications:
* Fluency in Swiss and Standard German (Hochdeutsch) is mandatory
* Strong English skills (spoken and written) required; French or Italian is a plus
* Completed high school education or equivalent technical/professional training
* 2–3 years of experience in customer service, office coordination, marketing, or administrative roles in a fast-paced environment
* Solid computer skills, particularly MS Office and Excel
* Discretion in handling sensitive information
* Proactive and solutions-oriented, with strong collaboration and communication skills
* Familiarity with social media platforms such as LinkedIn, YouTube, TikTok, Instagram, etc.
* Strong organizational skills and attention to detail.
* Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
* Previous experience in video content creation, influencer marketing, or other marketing-related roles is preferred but not required.
* Knowledge of video editing software, multimedia content creation tools, and proficiency in Canva, Photoshop, and Adobe Illustrator are preferred but not required.
Why Join Us
* Young and collaborative team: Enjoy a flat hierarchy, a friendly work environment.
* Fast learning and diverse tasks: As a small but growing company, we value generalists who love learning across disciplines, solving problems independently, and exploring new ideas.
* Rapid development opportunities: Our fast-paced growth offers strong performers the chance to become team leaders within 1–2 years.
* Global exposure: With operations across Asia Pacific, the US, and Europe, high-performing team members may have the opportunity to travel or work abroad after 2–3 years.
Who We’re Looking For
At Lonité, we’re not just hiring for a job — we’re building a team of adaptable, curious, and committed individuals who thrive in a startup environment. As a growing company with evolving needs, we value people who are:
* Generalists at heart – You’re excited to wear multiple hats and contribute across areas, from marketing and logistics to customer service and internal coordination.
* Fast learners and self-starters – You don’t wait to be told what to do. You take initiative, ask good questions, and enjoy figuring things out on your own.
* Open to change – You’re energized (not overwhelmed) by new challenges, shifting priorities, and unstructured environments. Ambiguity doesn’t scare you — it motivates you.
* Collaborative problem-solvers – You enjoy working with others, pitching in when needed, and helping to improve processes without being asked.
* Humble, thoughtful, and people-focused – You care about doing good work, treating people with respect, and learning from both wins and setbacks.
If you’re looking for a rigid corporate job with strict boundaries and fixed roles, this probably isn’t the place for you. But if you want to grow with a company where your curiosity, grit, and adaptability are valued every day, we’d love to hear from you.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Luxury Goods & Jewelry
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