Ph3Want to Relocate to Portugal? /h3 pWe are looking for French‑speaking talents who want to build a career in Customer Operations International Support while working in a diverse, multicultural environment in Lisbon. /p h3Position /h3 pOperations Customer Expert /p h3Location /h3 pLisbon, Portugal /p h3Market /h3 pFrench‑Speaking /p h3Your Main Responsibilities /h3 ul liRespond to customer requests via email, chat, contact forms, and calls /li liHandle support tickets related to general queries, refunds, or incomplete services /li liCall users to speed up case resolution and improve communication /li liPerform back‑office tasks that may involve outbound calls /li liConduct outbound calls to promote products, collect feedback, and support customer success /li liMaintain accurate records using CRM tools /li liAchieve performance goals and respect deadlines /li liProvide operational feedback and escalate cases when needed /li /ul h3Salary Package With Without Accommodation /h3 pbOption 1 With Apartment (Company Housing Included) /b /p pTotal Gross Cash Compensation: 1,040 / month /p ul liIncludes: Base salary /li liMonthly holiday Christmas allowances /li liMeal allowance (7 per working day) /li liApartment benefit‑in‑kind (200 declared on payslip, tax‑free until 31/12/2026) /li liHealth insurance from day one /li liPotential productivity bonus (performance‑based) /li /ul pbOption 2 Without Apartment (You Arrange Your Own Housing) /b /p pTotal Gross Cash Compensation: 1,240 / month /p ul liIncludes: Base salary /li liMonthly holiday Christmas allowances /li liMeal allowance /li liHealth insurance from day one /li liPotential productivity bonus (performance‑based) /li /ul h3Training Information /h3 ul liSchedule: 8 hours / day /li liTraining content includes system onboarding, customer management, product training on‑the‑job practice /li liTraining allowance: 42.72 per day /li liPayment is made only if training is fully completed /li /ul h3Working Conditions /h3 ul li40 hours / week + 1 hour lunch break /li li22 vacation days per year /li liFrench holidays apply /li liIf you work on a Portuguese public holiday, you receive a compensation day /li liOffice located near Oriente / Moscavide stations (easy access by metro, bus, train) /li /ul h3Why Portugal? /h3 pA multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work‑life balance. /p pWant to apply or learn more? Feel free to message me! /p /p #J-18808-Ljbffr