Ph3Job Overview /h3pLocation: Baden, Aargau, Switzerland | Job ID: R | Posted: | Company: Hitachi Energy Ltd | Category: Administration Facilities | Schedule: Full‑time | Remote: No /ph3Role Summary /h3pThe opportunity to join our collaborative OSS team and support daily IT operations close to the business. You ensure employees have reliable devices and a smooth digital workplace experience. In this hands‑on role, you will learn how to troubleshoot technical issues and prepare essential IT equipment, working closely with end users and gaining valuable insight into how IT drives productivity. Throughout the 12‑month internship, experienced colleagues support your growth and development. /ph3Key Responsibilities /h3ulliAssist in troubleshooting basic IT issues. /liliPrepare laptops and other devices for use by new or existing employees. /liliSupport end users in navigating self‑service tools and standard IT procedures. /liliManage stock handling, asset pickup/return, and device preparation for onboarding/offboarding. /liliAssist with warranty processes by gathering information and preparing devices. /liliMaintain IT equipment in meeting rooms and shared office spaces, ensuring systems operate correctly. /liliUpdate documentation related to device preparation and OSS procedures; report issues to the team. /liliParticipate in special projects such as office relocations, changes to office layouts, infrastructure setup, and reconfiguration of meeting rooms. /li /ulh3Qualifications /h3ulliCurrently studying at a university or technical school (EFZ) in IT, computer science, engineering, or a related field. /liliBasic understanding of computer hardware and operating systems. /liliComfortable working with people and following established procedures. /liliEager to learn and develop technical skills in a hands‑on environment. /liliStrong problem‑solving mindset and good attention to detail. /liliGood communication skills in English and German. /li /ulh3Additional Requirements /h3ulliFor non‑EU/EFTA citizens: an official university certificate showing that an internship is a mandatory part of your studies is required. /li /ulh3Equal Opportunity /h3pQualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. Please include your contact information and specific details about your required accommodation to support you during the job application process via our general inquiry form. /ph3Benefits /h3pFlexible working conditions, dedicated mentorship, supportive inclusive environment. /p /p #J-18808-Ljbffr