Are you a fluent German speaker with excellent communication skills in English? Join our German-Speaking Customer Experts team in Greece.
TP in Greece has been connecting customers with the world’s top brands for over 30 years. With a team of 12,000 people from 110+ nationalities, we proudly represent leading global businesses such as Microsoft, Canon, and Netflix, providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.
Take a step forward and enhance your career by working with us for the most well-known brands in the world.
A new career journey begins at the click of the “Apply for this job” button. Just push it!
What you will do :
1. Communicate with customers via phone, chat, and e-mail.
2. Track and follow cases to ensure they are closed efficiently and in a timely manner.
3. Maintain high customer satisfaction, representing a major brand.
4. Provide and maintain strong, professional relationships with all partners and show empathy at all times.
5. Work towards reaching targets as set out by the client statement of work as well as internal targets.
What you will bring :
* Fluency in German.
* Very good communication skills in English.
* Exceptional communication and soft skills, as well as problem-solving skills.
* Computer knowledge / tech savviness.
* Resourcefulness and ability to multitask.
* Ability to thrive as a team player in a fast-paced, high-energy, change-oriented environment.
What we offer :
* Complete support to help you ease your relocation to Greece (we cover your flight tickets, hotel accommodation, and support with house searching — all at no cost to you).
* Competitive monthly salary plus 2 extra salaries per year.
* Referral Program: Bring your friends and receive great bonuses!
* Health care benefits and numerous other discounts.
* Full training by certified instructors.
* Professional growth and development opportunities.
* Special events as well as community and social responsibility initiatives.
* Free online Greek language courses.
* State-of-the-art premises providing a great working environment with relaxing break areas.
* Work for a Great Place to Work-Certified Company that fosters diversity.
Moreover, this is a great opportunity to advance your career and work for a multinational company by developing strong experience and skills while representing one of the biggest brands worldwide. You will also be a member of a company that fosters diversity, offering equal opportunities to all regardless of gender, ethnicity, religion, culture, or age.
Find out more!
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