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Client:
Teleperformance
Location:
Job Category:
Other
Job Reference:
188552a50d7a
Job Views:
3
Posted:
28.04.2025
Expiry Date:
12.06.2025
Job Description:
If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.
We are looking for German-speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Your responsibilities:
* Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
* Utilize phone calls, e-mails, and chats to provide a seamless customer experience
* Respond to inquiries about products and services, offering expert advice on a range of car-related matters
* Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
* Turn every customer into a happy customer!
What you will bring:
* Fluency in German
* Very good command of English – both written and spoken
* A profound passion for cars is a big plus
* Work experience as a customer support/customer care representative for at least 6 months preferred
* Highly developed communication skills
* A genuine problem-solving mentality and a deep sense of ownership
* Tech savviness and learning agility
What we offer:
* Complete relocation support (covering all costs from your departure to Greece until you rent your first home)
* Competitive monthly salary + 2 extra salaries per year
* Refer-A-Friend: Bring your friends and receive bonuses!
* Health care benefits and various discounts
* Fully remunerated training by certified instructors
* A career path within a company of over 11,500 employees
* Special events and community & social responsibility initiatives
* Free online Greek language courses
* State-of-the-art premises with relaxing break areas
* The opportunity to work for a Great Place to Work-Certified Company
This is a great opportunity to develop your career and gain experience with a multinational company while representing a leading global brand. The company fosters diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age.
Find out more
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