Are you looking for a new professional challenge? Bucher + Suter’s 160 employees have been the cornerstone of our success for over four decades. We are the largest Cisco Contact Center Partner in Europe and a melting pot of innovative minds, where every employee plays a vital role in our story. If you’re passionate about a career that both challenges and enriches you, your quest concludes here.
You’ll be joining our dynamic operations team as a key player in modern contact center integration projects. You’ll work on-site with customers, from our offices, and remotely. Rest assured, you’ll have the support of experienced solution architects and system engineers.
As the central contact person for these projects, you’ll ensure they are completed to high standards, on time, and within budget. Your expertise and approachable demeanor will engage and motivate customers, partners, and internal team members.
If you’re ready to take the next step in your career in project management, even if you don’t meet all the requirements yet, we encourage you to apply. We’re excited to get to know you!
Bachelor’s degree in computer science, project management, or engineering
More than 5 years of experience leading IT, digital CX, digital product, AI or CRM projects
Experience with contact center integration projects is a plus
You’re well-versed in cloud and unified communications technologies; if not, you want to learn
Experience with Salesforce or other CRM solutions is a plus
You enjoy direct contact with customers and partners and have excellent communication skills
Experience with leading workshops is greatly appreciated
You enjoy working as part of a team, are well-organized, and maintain structure in your work
You are certified in project management and/or agile methodologies (e.g., PMP, Prince2, IPMA, Scrum, etc.) and ideally, you are ITILv4 certified
You are fluent in German and English and as a plus you are business proficient in French
The opportunity to partly work from home, in a hybrid model within a very modern, agile, and international working environment.
2 days of VTO per year for causes close to your heart.
Diverse development and educational opportunities, including various certifications and technical training courses in Cisco Collaboration technologies and Salesforce.
Technical training and certification support.
A strongly customer-focused organization with numerous reference projects, perfect for your professional career.
Opportunities to participate in employee events both domestically and internationally.
Diversity and Inclusion Statement At Bucher + Suter, we believe that diversity drives innovation and success. We are committed to creating an inclusive environment where all employees feel valued and respected, regardless of their background, identity, or experiences. We welcome and encourage applicants from all walks of life to join our team and contribute to our shared goals.
If you have any questions, please call us on +41 31 917 52 00, or email us atjobs@bucher-suter.com. We look forward to getting to know you!
Please send your complete application! Apply now If you have any questions, please call us on +41 31 917 52 00, or email us atjobs@bucher-suter.com. We look forward to getting to know you!
Your contact person: Dorothee Spychiger Operations Team Leader Switzerland
*Your documents will be treated confidentially. By submitting your application documents, you agree that Bucher + Suter AG may process them to conduct the application process at its locations in Germany and Switzerland. Further information on Data protection .
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