As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients
Powerful multi-asset digital platforms and personalised banking come together to deliver private clients, intermediaries and financial institutions a more efficient way to manage wealth
In this l role, you will be instrumental in optimizing our commercial workflows and client journeys, lead CRM implementation activities, and streamlining internal business processes. You will work closely with cross-functional teams including Product Marketing, Sales, Relationship Management, Client Services, IT, and Business Operations to deliver scalable and efficient solutions that improve client and employee experience and drive operational excellence. You will:
Lead CRM implementation activities
Streamline internal business processes
Collaborate with cross-functional teams to improve client and employee experience
Analyze data and develop dashboards to monitor KPIs
Act as a liaison between business and technical teams
Qualifications Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, or a related field
3-5 years of experience in a product management, business analyst, or similar technical role, preferably in a SaaS or technology company
Familiarity with CRM systems and their functionalities
Strong analytical skills with the ability to collect, analyze, and interpret data to inform decisions
Excellent communication (written and verbal) and interpersonal skills, with the ability to articulate complex ideas clearly to technical and non-technical audiences
Fluent in English and French
Proactive, self-starter with a strong sense of ownership and a desire to learn and grow
Ability to work effectively in a fast-paced, dynamic environment
Additional Information A chance to work in a high-performing team in a collaborative environment
A comprehensive benefits package including annual performance bonus, occupational pension scheme, share plan, concierge services, 34.5 paid holidays, and more
A great work environment in our offices located at Luxembourg’s Kirchberg financial district. Complementary fruit, tea and coffee
Opportunities to develop your knowledge of financial products and markets including equities, funds, derivatives, cryptocurrencies and more
#J-18808-Ljbffr