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MS Teams Subject Matter Expert
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
This position reports to
IS Service Owner
Your role and responsibilities
In this role, you will play a key role in strengthening our Global IS team, supporting Microsoft Office365 service. Reporting to the Office365 Operations Lead, you will be part of a team responsible for applying broad IS technology knowledge on MS Teams and providing expertise to support global business needs and resolve challenging topics.
The work model for this role is based in Bangalore, supporting IS Services.
You will mainly be accountable for:
Executing IS activities within all IS process domains, especially within “build and run” to support global business needs.
Identifying, proposing, and implementing Microsoft Teams services, including onboarding and providing support to Teams apps with strict permissions.
Expertise in MS Teams app administrative tasks.
Implementing, executing, and supporting configurations and integrations of different platforms into MS Teams to create a unified collaboration environment.
Managing, supporting, and guiding business users on Viva Engage administrative activities, such as bulk user uploads, generating analytical reports via APIs, and using PowerShell scripts to overcome UI limitations.
Sharing expert knowledge with stakeholders and providing workarounds for tool limitations related to MS Teams and Viva Engage.
Qualifications for the role
Bachelor’s degree in Information Technology.
Over 3 years of experience in IT service operations as an IS Specialist with Microsoft Office365.
Strong knowledge of Microsoft Office365, Teams, Active Directory, Windows Server, and PowerShell.
Knowledge of IT service management; ITIL certification is a plus.
Ability to work independently and manage multiple demands across cross-functional, virtual, and international teams.
Collaborative, solutions-oriented, with strong communication skills.
Fluent in spoken and written English.
More about us
Our mission in ABB IS (Information Systems) is to harness information technology to deliver valuable, reliable, and competitive IS services. If you have strong technical skills, an analytical mind, and a drive to stay ahead, we want to hear from you.
We value diversity. Apply today and learn about our global impact at www.abb.com. #MyABBStory
Note: ABB does not ask for payments from candidates. All open positions are listed on our official career portal. For safety, visit https://global.abb/group/en/careers and be aware of recruitment fraud warnings at fraud warning .
Additional Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Human Resources
Industries: Appliances, Electrical, and Electronics Manufacturing
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