Customer service representative 100%

For one of my clients in the Châtel-St-Denis region, I am looking for a

• Commercial CFC or CVC/S with practical experience in the sanitary field
• Proven experience in customer service
• Excellent interpersonal skills and communication abilities
• Very good knowledge of German or Swiss German (level B2–C1 required)
• Proficiency in common IT tools
• Autonomous, organised and solution-oriented personality
• Strong team spirit
• Ability to manage stress and turn it into a performance driver

• Complete management of customer requests, from initial contact to final follow-up
• Preparation of offers, quotes and submissions
• Needs analysis and proposal of solutions adapted to specific projects and requests
• Coordination of projects in collaboration with representatives and technicians
• Active participation in the continuous improvement of internal processes