Diagnostics Divisional Support Specialist
Responsible for :
Provide efficient and professional operational support, primarily to the Diagnostics Commercial and Customer Technical Service (CTS) teams in the Switzerland in Key areas Marketing Comms, Compliance, KPIs and Records & Vendor Management.
This is a multi-functional role, where you will work in collaboration with Diagnostic management & staff and liaise with other Grifols departments in the UK and Sant Cugat, Spain (HQ)
Main tasks and duties :
* Managed service contract Key Performance Indicators (KPIs) collation and submission
* Provide marketing communications and exhibitions support
* Maintenance of procurement, new and current vendors and purchase requisitions for the Diagnostic teams
* Responsible for Compliance event submissions and liaison with Compliance team
* Contract Signatory process via DocuSign and Records Management
* Travel support for customers including liaison with Grifols Viajes (Travel) when required
* The management of attendance of staff and customers at conferences, training events etc, to include but not limited to booking of venue, catering, equipment requirements and general logistics
* Distribution of key customer notifications
* Responsible for engineer tool calibration process
* Maintenance of the diagnostics quotes system
Knowledge & Skills :
* Proven ability to multi-task
* Highly organised
* Highly IT literate in all MS Office applications
* Works well under pressure
* Fluent in English, German and French.
Qualifications :
A level’s or equivalent
MS Office Intermediate to Advanced level (Excel in particular)
Time commitment
* Travel may be required for training / to meet reasonable business needs.
* 70% of full HC
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