Luxury Food Service Manager
At our esteemed health and wellness retreat, we offer an exceptional dining experience to our discerning guests.
The role of a Luxury Food Service Manager is crucial in ensuring that our restaurant and tea lounge operate seamlessly, providing top-notch service and cuisine to our patrons.
We are seeking a highly skilled and experienced professional to manage the daily operations of our food service stations, coordinating breakfast, lunch, and evening services with precision and flair.
This position requires a high level of professionalism, excellent communication skills, and the ability to work effectively under pressure. If you have a passion for delivering exceptional customer service and managing a team, we encourage you to apply.
Responsibilities:
* Independent management of food service stations
* Coordinating and ensuring smooth breakfast, lunch, and evening services
* Providing exceptional customer service and personal advice to guests
* Mise-en-place preparation
* Receiving and processing guest complaints
* Preparing non-alcoholic cold and hot drinks
* Ensuring order and cleanliness in the back office
Qualifications & Competences:
* Experience in a comparable position in the luxury hotel industry
* Excellent communication skills to explain our wellness method
* Very good spoken and written English; any other foreign language is an asset
* Willingness to work early and late shifts, as well as split-shifts
* Positive charisma and host qualities; service at the highest level is your passion
* Structured and organized work; ability to maintain an overview even in stressful situations
* Team player with positive charisma; proactive engagement in supporting colleagues
Benefits:
We offer a new challenge in an internationally active company with continuous growth, focusing on health, well-being, and luxurious ambiance. You can play a decisive role in shaping the company's success and make an active contribution to building a global brand. Personal and professional development opportunities are available, along with various benefits such as discounts on leisure activities and more.