Senior Sales Engineer - Switzerland (m/f/d)
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other everyday and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
As Senior Sales Engineer you will be involved in the technical aspects of the sales cycle and all technical aspects for managing defined key partners.
You will handle all technical aspects of a sales cycle by determining technical requirements, matching them to Sophos solutions, and making product trials and evaluations successful. You will explain complex topics to customers as well as prospects and partners in a clear and concise format with the goal of convincing them to buy, resell or recommend Sophos solutions.
You are responsible for all technical aspects of managing a number defined key partners by determining technical requirements, matching them to Sophos solutions, making product trials and evaluations successful and generating business. You will present in front of, as well as train larger audiences.
What You Will Do:
Support sales to increase the company revenue using technical sales skills to convince prospects to purchase Sophos solutions by explaining complex topics to prospects and partners
Assist technical staff from partner in design and architecture of prospect solutions based on appropriate sizing and resiliency guidelines
Conduct demos, product- and company presentations - also to larger audiences - to help increasing the company revenue; support or deliver the training of partners, sales or other audience
Query prospects to qualify sales opportunities and conduct analysis with technical staff to determine requirements and specifications of solutions
Support other departments by collecting and aggregating partner feedback and feeding e.g. into Product Management
Address partner questions and requirements and assist and manage frequent technical evaluations by working with these partners
Collect and aggregate prospect feedback, feeding into Product Management and other teams to better direct product development to meet market demand.
Communication with CIO and CISO level people at customers
What You Will Bring:
Experience in technical pre-sales support, preferably with a Midmarket and Enterprise focused software company
Technical expertise in Midmarket and Enterprise architecture components (network design, virtualization, directory services, firewalls, APIs, etc.)
Strong technical expertise in Endpoint products
Strong technical expertise in Firewall and Network products
Understanding the principles of public cloud infrastructure technologies
Experience in working and supporting channel partners
Excellent presentation skills – ability to prepare and deliver an effective technical presentation to a technical or non-technical management audience unassisted
Ability to link product features to business benefits and requirements
Ability to perform requirements assessment, understanding technical needs/fit, pain points and competitive threats
Excellent German communication skills, both written and verbal – Level C2
Excellent English communication skills, both written and verbal - Level B2
Nice to have: Other languages such as French or Italian communication skills
Strong troubleshooting skills – escalating the issue with appropriate details if required. Offer prescriptive suggestions for future prevention.
Ability to be hands-on, working directly with partners and customers, handling technical requirements and configuration issues
Ability to plant and defuse competitive landmines effectively
Ability to network and bond with partner contacts, being recognized as a trusted security advisor and “the person to go to”
A full driving license is required.
Willingness to frequent travel within Switzerland, occasionally international for conferences and training.
What’s Great About Sophos?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Our remote-first working model is common, with some roles requiring a hybrid approach. While we are remote-first, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
Employee-led diversity and inclusion networks that build community and provide education and advocacy
Annual charity and fundraising initiatives and volunteer days for employees to support local communities
Global employee sustainability initiatives to reduce our environmental footprint
Global fitness and trivia competitions to keep our bodies and minds sharp
Global wellbeing days for employees to relax and recharge
Monthly wellbeing webinars and training to support employee health and wellbeing
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales and Business Development
Industries
Software Development
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