Responsibilities
* Review and process dealer sales incentive claims in the Customer Relationship Management (CRM) system, ensuring compliance with applicable campaign conditions
* Create and post credit notes in the ERP system (SAP)
* Handle dealer inquiries, system training and correct claim submission
* Monitor and follow up on open incentive cases, ensuring structured documentation of all processes
* Contribute to process improvements, prepare internal reports, and support the standardization of workflows
* Communication with internal stakeholders (Sales Brands and Fleet, Financial Controlling)
Your Profile
* Degree in Business Administration or completed Swiss commercial apprenticeship (KV EFZ)
* Professional experience in a similar role is an advantage, ideally within the automotive or financial sector
* Knowledge of SAP ERP, Salesforce, and MS Office (especially Excel) is an advantage
* Structured, efficient, and independent working style
* Strong analytical and numerical skills with a high affinity for data
* Sense of responsibility, accuracy, and accountability
* Team-oriented and service-minded personality
* Fluent in German and/or French (Business negotiation level - spoken and written); English language skills are a plus
#LI-SK1
* Fluent in German and/or French (Business negotiation level - spoken and written); English language skills are a plus