This role sits in a front-office-facing environment and focuses on the support, stability, and continuous improvement of a Securities Lending & Borrowing platform (FIS SFTC).
In this position, you will take ownership of application support activities and ensure smooth operations of a business-critical trading system:
* Provide 1st and 2nd level support for front office users (traders)
* Ensure system stability and availability (incident management, run-the-bank activities)
* Analyze and resolve production-related issues in a structured and timely manner
* Act as a key interface between business, IT teams, and external vendors
* Support release cycles and contribute to ongoing system improvements
* Identify optimization potential and enhance processes where needed
* Work in an agile environment, contributing to regular ceremonies and planning
Additional Information
* Location: Zurich (hybrid model – 3 days onsite / 2 days remote within Switzerland)
* On-call duty: Only in exceptional cases
We are looking for a hands-on professional with strong technical capabilities and a solid understanding of financial systems:
* 5+ years of experience in application or production support within a banking or trading environment
* Strong knowledge of Securities Finance, Securities Lending or Collateral Management
* Experience with FIS SFTC (APEX / FINACE) is highly desirable
* Technical skills in SQL and Unix/Linux (scripting is an advantage)
* Exposure to DevOps concepts, CI/CD, or general system troubleshooting
* Strong analytical and problem-solving mindset
* Ability to communicate effective with both technical and business stakeholders
Maybe not for you, but for someone else?
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