Global Talent Recruiter | ServiceNow Enthusiast at Plat4mation | Seeking the Best Minds to Enhance Our Business!
Plat4mation Switzerland is expanding its ITSM capabilities to help organizations optimize their service delivery and operations. We are looking for a Technical Consultant – ITSM who can implement robust solutions and guide our clients through their digital transformation journey.
What will you do
Are you passionate about leveraging the power of ServiceNow to transform IT service delivery?
Plat4mation is seeking an experienced Technical Consultant with a strong background in ServiceNow ITSM to join our Swiss team – based in Winterthur or Lausanne, with flexible home-office options.
Scope of work:
* Implement and configure ServiceNow ITSM modules based on client requirements and best practices
* Collaborate with business consultants and clients to translate functional requirements into technical solutions
* Integrate ServiceNow with external systems using REST/SOAP APIs
* Provide technical guidance and support during implementation and post-go-live phases
* Participate in workshops, demos, and technical discussions with clients
* Ensure platform performance, scalability, and maintainability through quality development practices
What you bring
* Minimum 3 years of experience with ServiceNow ITSM implementations
* Strong understanding of ITIL processes and ServiceNow ITSM modules (e.g., Incident, Problem, Change, Request)
* Experience with ServiceNow integrations using REST/SOAP APIs
* ServiceNow Certified System Administrator (required)
* ServiceNow Certified Implementation Specialist – ITSM (preferred)
* Fluent in English (professional level)
* Strong communication and collaboration skills
What’s in it for you
* Bonus based on company and personal performance
* Advanced pension scheme
* Paid annual leave (25 days for full-time contract)
* Allowance for internet, transport, and phone
* Be part of one of the global ServiceNow Elite Partners
* A modern, flexible, and multicultural work environment in an innovative, global company
* Ambitious and friendly colleagues from around the world and a great team spirit
Our culture
Working at Plat4mation revolves around internal drive to make a difference, with a focus on having fun. We go the extra mile to deliver on our promises. Joy connects us and drives us to get the best out of ourselves. We host Fun4U activities, diverse hackathons, drinks, and inspiring knowledge sessions.
Your development is our number one priority. We support growth, coaching on the job, and opportunities to develop interpersonal skills.
About Plat4mation
We are a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. We evolve our solutions by enabling customers to measure and improve performance continuously.
We offer ServiceNow Implementation and Managed Services, along with thought leadership to guide customers to leverage ServiceNow capabilities. Our award-winning ServiceNow Application Development Services translate business needs into powerful digital applications.
Interested?
If you think you fit the profile and are enthusiastic, please send your CV and motivation letter to careers@plat4mation.com or apply directly by filling out the form below.
Senioriry level
* Associate
Employment type
* Full-time
Job function
* Consulting, Project Management, and Management
* Industries: IT Services and IT Consulting and Business Consulting and Services
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