* Inspect rooms (arrival, departure, evening service) and ensure compliance with LHW quality standards
* Coordinate the teams of room attendants and porters on the floors
* Ensure good organization so that rooms are ready for guests on time
* Handle guest requests
* Monitor maintenance work
* Care for special furnishings
* Ensure proper care and cleaning of furniture and public areas
* Assist in training and onboarding of new employees
We want to be the best in Zermatt...
As a member of The Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our motto, “doing good for our guests” and “Hospitality by Heart”, is something we live by as a team. Be part of it!
To strengthen our team, we are looking for motivated employees for the upcoming winter season 2025/2026.
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* You are dynamic
* You have experience in a similar position
* You have experience in luxury hospitality and are familiar with the standards
* You enjoy working in a team with a positive attitude
* You are flexible, responsive, and able to work independently
* You have an eye for detail
* You speak English
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Michel Reybier Hospitality includes around a dozen luxury properties in Switzerland and France. In the world-renowned resort of Zermatt, the hotel portfolio comprises the traditional Mont Cervin Palace 5*S, the trendy new Schweizerhof 4*S, and the historic Monte Rosa 4*.e Rosa 4*.
* Opportunity to rent accommodation in one of our staff houses, centrally located in Zermatt or Täsch
* Staff, family & friends room rates and other discounts (for example, in the many restaurants of the MRH-Zermatt SA hotels)
* Fitness room available for staff, as well as a wide range of sports activities in Zermatt
* Access to the pool area during staff swimming hours
* Through a development program, access to various courses, such as those offered by Ritzy
* Discounts on seasonal or annual mountain lift passes with the Zermatt resident card
* For employees who cannot or do not wish to work both the winter and summer seasons, we support them in finding complementary positions together with our partner hotels