PAt Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. /pResponsible for overseeing the end-to-end operation of an IT service in accordance with predefined service level agreements. This encompasses the thorough understanding and meticulous tracking of all service dependencies and proactive lifecycle management.ppbbYOUR CHALLENGE /b /b /p /plipPart of the 3rd level support for a Datalake house (platform operations) /p /lilipMember of an Agile program to support change initiatives /p /lilipSupport Operations, Support, Maintenance, and overarching Service Lifecycle /p /lilipCollaborating closely with 1st, 2nd level, DevOps team, and external service providers /p /lilipAct as gatekeeper for change in the platform and ensure compliance with IT governance (e.g. Security, Risk Management, Technical Debt Management etc.) /p /lilipImprove continuously the service quality, availability, performance, capacity, and knowledge management /p /lilipAbility to be self-sufficient and detail orientated in trouble shooting of technical platform components /p /lilipEnsure proper tailoring and implementation of non-functional requirements in collaboration with the IT Service Owner and Application Engineer and coordinate the transition into test and production environments /p /lippbbYOUR PROFILE /b /b /p /plip5+ years of experience in projects and/or operations of IT applications and/or Data platforms /p /lilipDynamic and agile mindset, being passionate about operations, operational improvements, and automation /p /lilipAble to work under pressure and manage a portfolio of tasks /p /lilipExcellent problem-solving and decision-making abilities /p /lilipStrong analytical, communication, interpersonal, co-ordinational and leading skills /p /lilipExposure to tools and technologies related to IT service management, Operations and Governance /p /lilipFamiliarity with Information Technology Infrastructure Library (ITIL) and other relevant frameworks /p /lilipExperience / understanding of Data Lake / Data Lake House technology stake (Kafka, Kubernetes, S3, VMware) /p /lilipExperience / understanding of Data architecture, data pipelines and data products /p /lilipProven experience in IT service management, operations, and IT governance /p /lilipRelevant higher education and professional background within computer science /p /lipWe are looking forward to receiving your full job application through our online application tool. /p