Senior Recruitment Consultant at TGS International
Salary: CHF 150,000 to CHF 160,000
A global technology integrator with over three decades of industry expertise is seeking an experienced Project Manager to join their team in Zürich. With a strong international presence and a growing reputation for delivering comprehensive connectivity and infrastructure solutions, this organization focuses on providing end-to-end services that support business-critical operations—from structured cabling to managed services.
This role is ideal for a dynamic and driven professional looking to take full responsibility for managing support and project services across multiple client accounts, including on-site teams. The successful candidate will serve as the primary point of contact for clients, ensuring top-tier service delivery and continuous improvement while optimizing performance and profitability.
Fluency in German or Swiss German is essential.
Key Responsibilities:
* Serve as the main interface between the organization and clients on all operational and financial matters.
* Take ownership of the financial and operational outcomes of service contracts.
* Prepare and continuously improve monthly financial and operational reports for internal and client review.
* Ensure the timely and high-quality delivery of services, in line with service level agreements (SLAs).
* Manage resourcing to ensure adequate staffing levels, with all team members aligned to service expectations.
* Coordinate and lead internal and client meetings to maintain communication and progress.
* Oversee the implementation and adherence to Health & Safety and Quality Assurance standards across client sites.
* Maintain accountability for all deliverables, ensuring compliance with client and company standards.
* Regularly review and refine operational processes to improve service quality and efficiency.
* Lead, support, and develop the on-site team, handling all HR-related activities such as appraisals, leave management, and professional development.
* Act as a mentor and guide for team members to build knowledge and skills.
* Manage the supply chain to ensure timely delivery of materials and services.
What We're Looking For:
* Fluent in German or Swiss German
* Strong background in telecommunications infrastructure cabling
* Experience supporting operations in office or data center environments
* Previous leadership or supervisory experience in similar environments
* Knowledge of ITIL-based service delivery and measurement
* Skilled in preparing and analyzing operational and financial reports
* Proven ability to lead and develop high-performing teams
* Demonstrated experience delivering services to meet contractual obligations
Preferred (but not required):
* Certifications such as ITIL, Prince2, or BICSI
Seniorit e4tsniveau
* Mid-Senior level
Anstellungsart
* Vollzeit
Berufsfeld
* Engineering and Consulting
Branchen
* Staffing and Recruiting, IT Services and IT Consulting, and Engineering Services
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