Services Automation & Software Engineer (M-F) – 100%You ensure, alone and/or in close collaboration with the After-Sales and Tests teams, the development and updating of software and related documentation for our products both for internal and external customers.Your roleDevelop, improve and update control systems in collaboration with the Automation, After-Sales and Tests teamsAct as the main contact for the After-Sales service for troubleshooting and help customers with control command problemsAnalyse customer problems reported by the After-Sales service and describe them in such a way as to facilitate their resolution by the Automation departmentCalculate the costs associated with control systems when customers request system upgradesSupport commissioning engineers and technicians in resolving control encountered during maintenance or troubleshooting operations (on site or remotely)Assist the Testing and R&D departments with customer testing in the event of specific AutomationTrain the Services Department staff in Automation-related topicsYour profileYou have a degree in automation and have experience in an industrial environment (minimum 2 years)You master programming languages for programmable control systemsYou are familiar with Siemens software tools (TIA Portal, STEP 7)You have knowledge of GAMP5 guidelines, as well as 21 CFR part 11 for electronic records & electronic signaturesYou have good knowledge of English and French, German is a plusYou are willing to travel regularly (sometimes up to 40% of the time)You are dynamic, rigorous, flexible, show initiative and like challengesWe offerA stable and versatile position in an international and dynamic working environment, continuous learning as well as good salary benefits. jid2b0237bafr jit0417afr jpiy26afr