Position Overview
We are looking for a Senior Business Process Manager - Inventory to support the design and implementation of demand & supply related business processes in our SAP S / 4HANA transformation. This role will focus on optimizing cross‑channel fulfillment in an omni‑channel shared inventory environment by aligning business requirements with SAP S / 4HANA capabilities.
Essential Duties & Responsibilities
* Design and optimize cross‑channel fulfillment processes, including :
* Demand / supply alignment and exception handling
* Delivery and revenue forecasting
* Inventory allocation across wholesale (WHS) and direct‑to‑consumer (DTC) channels
* Cross‑dock operations
* Omni‑channel inventory visibility and availability
* Represent business needs in transformation initiatives, ensuring clear articulation and prioritization of requirements
* Partner with IT, supply chain, logistics, and commercial teams to enable seamless end‑to‑end process integration
* Support business‑led testing, training, and change management activities
* Track post‑implementation performance and lead continuous improvement efforts
Experience, Skills, and Knowledge
* Experience in supply chain, inventory management, order fulfillment, or commercial operations
* Good understanding of omni‑channel business models and shared inventory strategies
* Experience in demand / supply planning, inventory allocation, and customer fulfillment processes
* Ability to participate in cross‑functional workshops and align diverse stakeholders around common goals
* Strong analytical, communication, and problem‑solving skills
* Experience working in or with transformation programs or large‑scale system implementations
* Experience in consumer goods, retail, or e‑commerce industries
* Fluent in English (spoken and written), additional languages are an asset
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