HOTELIS is the only company specialized in recruitment for the professions of Receptionist in the hotel industry. HOTELIS is the preferred partner of many upscale hotels, restaurants, catering services (events, stadiums, and exhibition centers) and operators of collective restaurants. Receptionist in the hotel industryCompany descriptionWe are, for one of our clients, a 3-star hotel establishment of a human scale, with about thirty rooms combining hotel services and pub activity, located in the immediate vicinity of Lausanne, for the recruitment of their future Receptionist.Permanent contract | Start date: immediately or as agreedJob descriptionIn direct contact with the management and teams, you will ensure the welcome and follow-up of customers as well as the complete management of the reception (check-in, check-out, phone calls, and email correspondence). Present on the ground, you actively contribute to providing a professional, warm customer experience that is consistent with the establishment's positioning. The position also includes versatility in the dining room and at the bar, including service, supporting the teams during busy periods. You will also ensure good communication with the housekeeping service to guarantee the quality of the rooms and areas.You have a background in the hotel industry and have confirmed experience of at least 2 years in hotel reception, ideally supplemented by experience in service. Autonomous, organized, and having an excellent sense of service, you feel at ease in a dynamic and versatile environment. Fluency in French is required, as well as a good level of English; knowledge of German is an asset. Comfortable with common tools, knowledge of a PMS is a plus.We offer you the opportunity to develop within an establishment that offers a real diversity of tasks and close contact with customers. This position is aimed at a person who appreciates versatility, customer contact, and teamwork, and who wishes to integrate sustainably into a human-scaled environment, with working conditions and a culture that promotes well-being. For ease of reading, this job offer is written in the masculine form, but of course, it is addressed to anyone matching the desired profile, regardless of gender.Hotelis supports talents in the hotel, restaurant, and event sectors in Switzerland by offering them opportunities in line with their skills and experience. Through a human-focused and demanding approach, along with effective digital tools, we value each career path and facilitate opportunities and integration within dynamic, engaged, and excellence-driven teams. jidbb79e6eaen jit0310aen jpiy26aen