Event Registration Coordinator
The Event Registration Specialist will be responsible for providing coordination and administrative support to the Global Programming Group. The ideal candidate will have excellent project management, coordination, and organizational skills, with a proven ability to thrive in a multicultural work setting.
Main Responsibilities:
* Coordinate participant relations with Account Managers and internal teams for major Forum virtual and in person meetings.
* Manage various mailboxes daily, including information requests, registration validation, and processing registrations.
* Interact with various stakeholders and manage preparations and delivery of registration and participant services for events.
* Collaborate with Forum teams to accelerate the adoption of virtual tools for events, including expressing requirements, coordinating with engineering teams, delivering trainings, and outlining best practices.
* Provide consultation and training to colleagues on available technology and best practices for access control, registration, and event delivery.
* Provide administrative support (data updates, documentation creation, and updating).
Preferred Requirements and Experience:
* University undergraduate degree in business, media, communications, event management, hospitality, or other relevant fields.
* One to three years of relevant professional experience, in the event, hospitality, or other service industry.
* Proven experience thriving in a multicultural work setting that is highly collaborative, and as unpredictable as it is exciting; flexibility and the ability to work under pressure and embrace ambiguity is a must.
* Problem-solving and proactive mindset: no task is too big or too small.
* Excellent project management, coordination, and organizational skills.
* Quality-oriented. Experience in data entry/quality control would be a plus.
* Preferred in-depth familiarity with Salesforce or similar CRM tools.
* Experience in training and support for digital products.
* Fluency in English, with excellent written, digital, and verbal communication skills; knowledge of other languages would be an asset.
* Willing to travel to meetings up to 25% of the year.
This role requires strong analytical and problem-solving skills, with the ability to prioritize tasks effectively and manage multiple projects simultaneously. The ideal candidate will be a team player with excellent communication and interpersonal skills, who can build strong relationships with colleagues and external partners.