Job Description
Key Responsibilities:
Observability & Monitoring:
* Design, implement, and maintain advanced monitoring solutions with an eye on costs.
* Develop dashboards, alerts, and reports to provide actionable insights for system performance, security, and compliance.
* Work with additional observability tools (Splunk, Icinga, Dynatrace, Selenium) to create a comprehensive monitoring ecosystem.
Automation & DevOps Integration:
* Leverage GitOps and DevOps best practices to automate deployment, configuration, monitoring and systems management tasks.
* Integrate observability solutions into CI/CD pipelines to ensure seamless monitoring and rapid feedback loops.
* Collaborate closely with platforms, development, security, and operations teams to foster a culture of continuous improvement and operational excellence.
API Integration & Scripting:
* Develop and maintain scripts to automate tasks, integrate various systems, and enhance observability capabilities.
* Work on API integrations with CMDB, ITSM and observability tools, ensuring reliable data flows and consistency across platforms.
Security & Compliance:
* Collaborate on security projects involving HashiCorp Vault, One Identity Safeguard, Qualys and Splunk ES, ensuring monitoring solutions adhere to the bank's stringent security standards.
* Assist in the development of strategies to monitor and audit systems in a secure and compliant manner.
Collaboration & Documentation:
* Act as a subject matter expert for observability and monitoring, providing guidance and support across teams.
* Document system configurations, integrations, and procedures to ensure clarity and continuity.
* Participate in cross-functional meetings and contribute to the strategic planning of IT operations.
Qualifications
Required Qualifications:
1. Experience:
*
o Proven experience in managing and optimizing observability platforms, with a strong emphasis on Splunk in production environments.
o Solid background in DevOps/GitOps methodologies, including CI/CD pipeline integration.
o Hands-on experience with API integrations and automation scripting
2. Technical Skills:
*
o Deep understanding of log management, monitoring, and alerting frameworks.
o Experience with complementary observability tools such as Icinga, Dynatrace, and Selenium.
o Familiarity with infrastructure automation tools (e.g., Ansible, Terraform) and systems patching solutions.
o Basic system administration on Red Hat, Debian, and Windows
3. Soft Skills:
*
o Strong problem-solving skills with a proactive, objective oriented attitude.
o Excellent communication, collaboration and documentation abilities.
o Ability to work in a dynamic, fast-paced environment and manage multiple projects simultaneously.
Preferred Qualifications:
* Experience in financial services or regulated industries.
* Observability background.
* Knowledge of configuration management databases (CMDB) and continuous integration discovery tools.
* Familiarity with security tools like HashiCorp Vault and One Identity Safeguard.