The AI4IT Development Squad Lead leads an agile development team focused on designing and delivering AI-driven solutions that enhance IT operations, improve service quality, and increase productivity across the IT organization.
This role combines hands‑on technical expertise, agile leadership, and innovation to develop AI capabilities that automate IT processes, optimize operations, and support intelligent decision‑making across the IT landscape.
The AI4IT Squad Lead plays a key role in accelerating the adoption of AI within IT by transforming traditional IT processes into AI-enabled, automated, and predictive services.
This position requires 40–50% travel to deliver solutions, facilitate workshops, and drive AI initiatives.
A job that matters: your tasks
Lead AI Development for IT Use Cases
Design and deliver AI-driven solutions that improve IT operations and services
Develop AI capabilities such as intelligent automation, predictive analytics, and AI assistants for IT teams
Ensure AI solutions are scalable, secure, and production‑ready.
Manage the Agile Development Squad
Lead and coordinate an agile AI development squad
Plan and prioritize the squad backlog together with product owners and IT stakeholders
Ensure timely delivery of AI solutions through sprint‑based development.
Drive IT Automation and Productivity
Identify opportunities to automate manual IT processes using AI
Implement AI solutions to reduce incident resolution times and improve service efficiency
Contribute to the transformation of IT operations towards intelligent automation.
Provide Technical Leadership in Microsoft Foundry and if possible also within ServiceNow
Define development standards, architecture guidelines together with Enterprise Architecture, and engineering practices for AI solutions
Review code and mentor developers and AI engineers
Ensure alignment with enterprise architecture and security requirements.
Collaborate with IT and Business Stakeholders
Work closely with IT service owners, platform teams, and architects
Translate operational challenges into AI-driven solutions
Communicate progress, outcomes, and value of AI initiatives.
Promote Innovation and Experimentation
Evaluate emerging AI technologies and identify relevant use cases
Prototype new solutions and validate their business value
Encourage an entrepreneurial and solution‑driven mindset within the team.
Measure Value and Impact
Track the impact of AI solutions on IT productivity and efficiency.
Monitor KPIs such as automation rate, ticket reduction, and incident resolution improvements.
Continuously optimize AI solutions based on operational results
An experience that matters: your skills
University degree in Computer Science/Information Technology
Minimum 8 years of experience leading software development teams, including 4–6 years in AI solution development using Microsoft Foundry
Strong entrepreneurial mindset with the ability to challenge the status quo and drive AI-led transformation within the IT organization
Proven stakeholder management and communication skills, with experience engaging senior leadership
Experience facilitating AI workshops and a consulting mindset to support idea generation and initiative development
Relevant certifications in AI / Machine Learning
Certifications or proven experience in Generative AI and Large Language Models (LLMs)
Excellent communication and interpersonal skills
Demonstrated ability to develop innovative solutions to complex technical challenges
Fluency in English
Willingness and ability to travel 40–50%
A workplace that matters: our offering
Best opportunities in a globally operating company with a family business culture
Attractive salary package
Development opportunities
Employee support program
Monetary benefits (online discount system for shopping, travel, insurance etc.)
dormakaba Group is an equal opportunity employer that is committed to diversity and inclusion. We take action to ensure equal opportunity for all applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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