Description
:
You will be part of Avaloq Europe Platform Services team and will regularly work with various stakeholders in the elaboration of functional, technological and engineering requirements and with development and technical teams for their implementation.
As Senior Engineer & Technical Analyst you are on the one side responsible for maintaining business applications which are hosted and operated by a third-party vendor. This involves completing several DB internal governance processes to ensure compliance with DB policy. As the applications are hosted by an external company there is much interaction required with the vendor to perform the tasks required for this role. You will also be responsible as IT Application Owner for platform products, ensuring end to end governance, SDLC compliance and tech road map compliance for the application.
In addition, you will support the analysis and design of functional, technological and engineering solutions based on technical requirements and processes, as well as on knowledge of existing and future platforms. You have an in-depth knowledge of Avaloq core banking system (ideally also the respective Deutsche Bank customization and connected interfaces) and you can transform this knowledge into functional, technical and engineer solutions that create value for our business.
Responsibilities:
1. Service manager for vendor hosted products, active incident management with vendor based on contracts and SLAs
2. IT Application owner for platform products, ensuring end to end governance, SDLC compliance and tech road map compliance for the application
3. Perform technical change requests scheduled according to Release Management processes (e.g. firewall opening requests, etc)
4. Hands-on incident management with vendors based on contracts and SLAs.
5. Provide Level 3 support for functional issues or questions raised by end-users
6. Provide Level 3 support for technical infrastructure components (i.e., databases, middleware and user interfaces)
7. Reviewing functional and technical solution proposals and specifications from Avaloq as a vendor/ other third-party vendors
8. Hands-on test execution and test support for expert users
Skills:
9. Degree in Engineering, Computing or similar. Master recommended.
10. Strongly familiar with Avaloq Core Platform; Avaloq certification is a plus.
11. Experience in project management and knowledge about the entire application development life cycle (incl. Agile methodology), incident management, disaster recovery management
12. Strong communication skills, strong client service skills and client-oriented mind
13. Ability to identify risks, resolve conflicts and plan tasks
14. Self-motivated and flexibility to work autonomously coupled with ability to work in virtual teams and matrix/global organizations including appreciation of different cultures during collaborating and sharing.
15. Demonstrated ability to work under pressure and meet deadlines
16. Experience in JIRA, Confluence and HP ALM will be a plus
17. English proficiency required
Well-being & Benefits
18. Emotionally and mentally balanced:
We support you in maintaining good mental health. Benefit from initiatives such as training events, counseling and support in difficult life situations and a culture where you can openly speak about mental health. Reach out to our Mental Health First Aiders.
19. Physically thriving:
We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.
20. Socially connected:
We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being. Our local benefits vary from different types of leave, sports groups to engage with colleagues while keeping physically active and a hybrid working model.
21. Financially secure:
We support you to meet personal financial goals during your active career and for the future.
Thus, we offer a pension contribution plan, marriage and birth allowance, meal allowance, health insurance subsidy and many others
We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.