Job Description
The job in brief:
Job Title - Automation Solutions Architect
Working model - hybrid from Switzerland
Team - you will join the new Automation department.
Level - Professional
Location - Chiasso, Switzerland
Contract - Permanent - full-time (EUR 36 h/week)
What your impact will be:
* Design automation architecture.
Create and maintain the technical foundation that supports our automation stack—connecting RPA, AI, APIs, and internal tools into a cohesive system.
* Select and evaluate technologies.
Choose the right tools (e.g., UiPath vs. Automation Anywhere, OpenAI vs. Gemini, n8n vs. custom-built flows) based on what delivers the best long-term value.
* Build for scale and resilience.
Design systems that can grow with the company. Ensure high availability, fault tolerance, and smooth deployment processes with minimal downtime.
* Implement secure and compliant solutions.
Integrate best practices for data protection, identity access, secrets management, and compliance (GDPR, SOC2, etc.) from the start.
* Define technical standards.
Create documentation and templates for how code should be written, errors handled, and systems monitored—so other developers can build with confidence and consistency.
* Translate business needs into system design.
Work with non-technical stakeholders to understand their goals, then create clear architecture diagrams and guide developers through implementation.
* Continuously evaluate and improve.
Stay current on new tools, AI frameworks, orchestration platforms, and MLOps practices. Pilot new solutions quickly and adopt what works.
Qualifications
Your expertise:
* Experience:
8+ years designing enterprise systems—focusing on automation, integration, or large distributed software platforms.
* Technical versatility:
Fluent in APIs, data pipelines, message queues, microservices, and also experienced in working with older systems like SQL-based platforms.
* Scalability focus:
You’ve worked through production issues, solved them at the root cause, and helped others avoid the same problem again.
* AI awareness:
You know when to use a fine-tuned model and when a simple prompt or API call is enough.
* Security knowledge:
You can map system vulnerabilities and suggest secure architectures quickly and clearly.
* Strong communicator:
Able to explain designs to executives and mentor technical teams. Comfortable reviewing code and guiding teams to higher standards.
Your Skills and Tools
* Automation Tools: UiPath, Automation Anywhere, Blue Prism, custom Python or Rust bots
* AI & Integration: OpenAI Assistants, Google Gemini, LangChain, n8n, microservices (FastAPI, gRPC)
* Cloud & DevOps: AWS, GCP, Azure, Kubernetes, Terraform, GitOps, CI/CD pipelines
* Data & MLOps: Kafka, Snowflake, BigQuery, MLflow, Vertex AI, SageMaker, feature stores
* Security & Compliance: OAuth2, OIDC, secrets management, zero-trust architecture, GDPR/PCI/SOC2 frameworks
Additional Information
How we work together:
- An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)
- Shorter working week (36h as full time), with a half working day on Fridays
- Flexible start and end of the working day
- Possibility to work from anywhere for a period of time per year defined according to local regulations
How we learn together:
- Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time.
- Professional and managerial skills development training paths, access to e-learning platforms such as O'Reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content
Other perks:
- 2 paid days off per year for volunteering purposes
- Occasional social events to foster connections among colleagues
- Travel industry discounts and flash exclusive staff fares
- We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.
Wish You were here? We do, too!
Selection process steps*:
- HR interview (30 minutes)
- 1st interview (Manager): soft skills + technical knowledge
- Business Case
- 2nd interview (Business stakeholder)
- Offer extended
(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview
Our commitment to celebrate diversity and generate belonging
At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.
Eligibility criteria:
By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.