Technical Customer Support Engineer - GOV Aircraft/GBTS
Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Responsibilities
* Serve as the primary technical point of contact for Government customers
* Provide expertise and guidance in troubleshooting Aircraft/Ground Based Training systems, ensuring compliance with the customer requirements and aviation standards
* Coordinate on-site support with Pilatus customers and maintenance organizations
* Investigate reported problems in Aircraft/Ground Based Training systems, implementing timely solutions to ensure optimal performance and safety
* Collaborate with internal stakeholders, customers and maintenance organizations for continuous improvement
* Prepare, review and update technical documentation, including memos, reports and maintenance procedure instructions
Qualifications
* Strong technical background with previous experience in technical customer support roles, preferably within the aviation industry
* Excellent customer service and interpersonal skills
* Strong task prioritization skills, capable of managing multiple projects and tasks simultaneously with minimal supervision
* Detailed knowledge about Aircraft/GBTS systems represents an advantage
* Spoken and written English minimum equivalent level B2, additional languages are advantageous
* Willingness to travel internationally
Benefits
* A committed, international team and unique projects
* Flexible working hours and individual pension solutions
* Support for training and opportunities for personal and professional development
* Discounted meals in our staff restaurant and various discounts for employees
* Team events at which we celebrate our successes together
We Value Diversity and Inclusion
We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application.
For impressions: Check Instagram pilatusaircraft
Contact
Maria Gageatu
HR Recruiter
+41 41 666 90 50
pilatus-aircraft.com
Additional Information
Senior level: Associate
Employment type: Full-time
Job function: Analyst
Industries: Airlines and Aviation
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